Property Management Assistant

Job Summary

Newcastle-under-Lyme | Full-time, Office-Based | £26,000 per annum

Start Date: ASAP

Hours: Monday–Friday, 9:00am–5:30pm

Reports To: Director – Danielle Leavold

We are a well-established firm of Chartered Surveyors based in Newcastle-under-Lyme, managing a diverse portfolio of commercial and residential properties, including block management and service charge developments.

We are seeking a proactive and organised Property Management Assistant to join our busy Property Management department. This is an excellent opportunity for someone with strong administrative and communication skills who enjoys working in a varied and fast-paced environment.

Key Responsibilities

· Provide day-to-day administrative support to the Property Managers.

· Answer and manage incoming calls, emails, and correspondence.

· Liaise with landlords, tenants, and contractors regarding routine maintenance issues.

· Assist with property inspections and ensure records are accurately maintained.

· Coordinate and track maintenance works and contractor performance.

· Help prepare service charge budget documentation for Property Managers.

· Maintain up-to-date files and property management databases.

· Support the wider team with general office duties as required.

About You

· Highly organised with excellent attention to detail.

· Strong written and verbal communication skills.

· Confident using Microsoft Office and property management systems (training provided).

· A positive team player with the ability to manage tasks independently.

· Professional, courteous, and customer-focused.

· Full UK driving licence (required for site visits).

What We Offer

· Competitive salary of £26,000 per annum.

· Supportive and friendly office environment.

· Opportunities for training and professional development.

· Varied and rewarding workload across a diverse property portfolio.

How to Apply

If you\’re a motivated individual looking to grow your career in property management, please submit your CV to

Job Types: Full-time, Permanent

Pay: £24,420.00-£26,000.00 per year

Benefits:

• Company pension

Work Location: In person