At a Glance
- Tasks: Provide clerical support and assist patients in a busy GP practice.
- Company: Rope Green Medical Centre, a friendly and dedicated healthcare provider.
- Benefits: Gain valuable experience in healthcare and develop your administrative skills.
- Other info: Opportunity for personal growth and a chance to work in a rewarding field.
- Why this job: Make a difference in patient care while working in a supportive team environment.
- Qualifications: Good education, communication skills, and previous admin or receptionist experience.
The predicted salary is between 20000 - 25000 £ per year.
The role of Medical Receptionist is to providecomprehensive clerical support to the Practice in a reception andadministrative role.
It involves a high level of confidentiality and use of owninitiative.
The practice opening hours are 08:00 to 18:30 Monday to Friday.
The position will be 3 full days with various working hours of 08.00-17.00 and 08.00-18.30.
Provisional interview dates of 13th August or 17th August
Main duties of the job
Duties & Responsibilities
- To provide and promote efficient and effective delivery of high quality clerical support to the Primary Health Care Team
- Dealing with patients and visitors, both face to face and on the telephone
- Answering the telephone promptly, making appointments, dealing with enquiries and recording of messages for colleagues
- Recording, filing and retrieval of information
- Handling of incoming/outgoing mail, including franking
- Processing prescriptions
- Photocopying and faxing
- Dealing with general enquiries from other agencies
This role profile is not exhaustive, and you may be directed to complete other tasks according to the skills and requirements for individual roles.
These duties will always be reasonable and deemed within the expectations of your position.
About us
Rope Green Medical Centre is a busy, friendly GP practice in Cheshire providing high-quality healthcare services to our local community.
Our dedicated team is committed to delivering excellent patient care in a welcoming and supportive environment.
We value teamwork, professionalism, and continuous development, and we are looking for individuals who share our commitment to providing outstanding service to patients.
Job responsibilities
The role of Medical Receptionist is to provide comprehensive clericalsupport to the Practice in a reception and administrative role.
It involves a high level of confidentialityand use of own initiative
Person Specification
Experience
- Good standard of education (GCSE or equivalent).
- Previous experience of working in an administrative or receptionist role.
- Excellent communication skills (oral and written).
- Effective time management (Planning & Organising) - working to deadlines and prioritising workload.
- Excellent interpersonal skills.
- Proven problem solving & analytical skills.
- Able to work under pressure.
- Remaining calm and tactful when dealing with patients in distress.
- Sensitive and empathetic.
- Motivated and proactive.
- Good team player.
- Highly organised.
- Ability to use initiative and judgement.
- High levels of integrity and resilience.
- Maintains confidentiality at all times.
- Compassion.
- Respect and dignity.
- Commitment to quality of care.
- Improving lives.
- Working together for patients.
- Experience of working in a health or social care setting.
- Primary Care General Practice experience.
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Medical Receptionist in Crewe employer: Rope Green Medical Centre
Rope Green Medical Centre is an exceptional employer located in Cheshire, offering a supportive and friendly work environment for Medical Receptionists. With a strong emphasis on teamwork and professional development, employees benefit from continuous training opportunities while contributing to high-quality patient care. The practice's commitment to maintaining a welcoming atmosphere ensures that staff feel valued and motivated in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist in Crewe
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Rope Green Medical Centre.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Rope Green Medical Centre.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Rope Green Medical Centre, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Receptionist in Crewe
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Rope Green Medical Centre.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Rope Green Medical Centre.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Rope Green Medical Centre. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Rope Green Medical Centre. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Rope Green Medical Centre
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Rope Green Medical Centre’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
