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- Tasks: Deliver top-notch customer service and support your team in a lively pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, discounts on food and drink, and wellbeing support.
- Other info: Great opportunities for career growth and development in a supportive environment.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 12 - 12 £ per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Bar and Waiting Team Member employer: Rope & Anchor
Contact Detail:
Rope & Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This way, you can show off your passion for their brand and how you fit into their family.
✨Tip Number 2
Practice your customer service skills! Since being a Bar and Waiting Team Member is all about providing top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to see that you’re proactive and ready to make every guest feel special.
✨Tip Number 3
Be prepared to chat about beer and food! Brush up on your knowledge of different beers and food pairings. Being able to confidently recommend drinks and dishes will show that you’re not just a team player but also a brand ambassador for JW Lees.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining our fabulous team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Bar and Waiting Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch service, so share any relevant experiences or stories that highlight this.
Tailor Your Application: Make sure to customise your application to reflect the values and culture of JW Lees. Mention how you align with our family-oriented approach and commitment to great customer service. This will show us that you understand what we’re all about!
Highlight Teamwork Skills: As a Bar and Waiting Team Member, teamwork is key! In your application, emphasise your ability to support and collaborate with others. Share examples of how you've worked well in a team setting, as we value those who can contribute to our friendly atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your personality and skills in the way we like best. Plus, it helps us keep everything organised!
How to prepare for a job interview at Rope & Anchor
✨Know Your Beers
Familiarise yourself with the different types of beers JW Lees offers. Being able to chat confidently about their products will show your passion for the role and help you stand out as a brand ambassador.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this is key to impressing during your interview.
✨Team Player Attitude
Emphasise your ability to work well in a team. Share experiences where you supported your colleagues or contributed to a positive team environment, as this aligns with the family-oriented culture at JW Lees.
✨Show Your Passion for Hospitality
Even if you lack direct experience, convey your enthusiasm for the hospitality industry. Discuss what excites you about working in a bar and restaurant setting, and how you can bring that energy to the team.