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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and memorable guest experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, discounts, and career growth opportunities.
- Other info: Enjoy a supportive culture with no late-night shifts and wellbeing support.
- Why this job: Step up your management skills in a premium, food-focused environment.
- Qualifications: Previous leadership experience in hospitality or retail is essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an Assistant Manager to join our talented management team. The Rope & Anchor is one of our premium destination pubs within the Managed Estate — a characterful, food-led site in the heart of Dunham Massey, known for quality, consistency and warm hospitality. More restaurant-driven in its approach, yet with beer proudly at the heart of everything it does as part of the JW Lees family, it blends premium dining with a strong, well-curated drinks offer.
The site features two dedicated function spaces, hosting small weddings, birthdays and private celebrations, alongside a large beer garden that thrives during the busy summer months. With a loyal following and strong year-round appeal, it’s a high-standard business requiring confident leadership and attention to detail. Due to its rural location in Dunham Massey, applicants will require their own transport.
Your Role: As Assistant Manager, you’ll support the General Manager in leading a busy, premium food-focused operation with a strong drinks trade and a reputation for exceptional guest experiences. You’ll play a key role in delivering outstanding service across the bar, restaurant and function spaces — ensuring every visit, event and celebration reflects The Rope & Anchor’s standards for quality and hospitality.
With fresh, high-quality food at the heart of the business — complemented by a strong beer offer and seasonal garden trade — you’ll help drive standards, consistency and commercial performance across multiple revenue streams, including private events and summer peak trading. This role is ideal for someone looking to step up within a quality-led setting, refining their management skills while broadening their experience in a standout, multi-faceted site within the Inns & Hotels division.
What we offer our Assistant Managers:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
- No late-night shifts; the latest closing time is 10:00pm
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Assistant Manager employer: Rope & Anchor
Contact Detail:
Rope & Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on openings at places like The Rope & Anchor.
✨Tip Number 2
Show up in person! If you can, pop into The Rope & Anchor and introduce yourself. A friendly chat with the team can leave a lasting impression and show that you're genuinely interested in being part of their crew.
✨Tip Number 3
Prepare for the interview by knowing the menu and drinks list inside out. Being able to discuss the food and drink offerings confidently will demonstrate your passion for the role and the establishment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the JW Lees family.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re genuinely excited about the role and the chance to contribute to The Rope & Anchor's reputation for quality and service.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your previous leadership experience in hospitality or retail, and don’t forget to mention any specific achievements that demonstrate your ability to drive standards and enhance guest experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Use it to showcase your communication skills and share examples of how you've motivated teams and delivered exceptional service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Rope & Anchor!
How to prepare for a job interview at Rope & Anchor
✨Know the Venue Inside Out
Before your interview, make sure you know The Rope & Anchor like the back of your hand. Familiarise yourself with their menu, drinks offerings, and any recent events or promotions. This shows genuine interest and helps you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight your ability to communicate effectively and create memorable customer experiences.
✨Demonstrate Your Passion for Hospitality
Make it clear that you’re passionate about delivering exceptional service. Share stories that illustrate your commitment to quality and hospitality, and how you’ve gone above and beyond for customers in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, the challenges they face, or how they measure success in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.