At a Glance
- Tasks: Lead the restaurant team to deliver exceptional fine-dining experiences.
- Company: Roots, a vibrant restaurant in York with a focus on quality service.
- Benefits: Competitive salary of £45,000 plus bonuses and a supportive work environment.
- Other info: Opportunity for personal growth in a dynamic and fast-paced setting.
- Why this job: Join a passionate team and shape memorable dining experiences for guests.
- Qualifications: Strong leadership skills and a genuine passion for hospitality.
The predicted salary is between 45000 - 45000 £ per year.
Report to: General Manager
Hours: 45 hours per week Wednesday – Sunday
Package: Total package of £45,000 per annum including Tronc, plus company bonus scheme
Location: Roots, Marygate, York YO30 7BH
Overview
The Restaurant Manager is responsible for the day-to-day running of Roots, ensuring the site operates according to its vision and goals. You will ensure that all departments are working collaboratively and delivering a high-quality, fine-dining service to all guests.
The Role and Responsibilities
- Service – Being the face of the business in the restaurant.
- Managing floor operations, ensuring high levels of customer service at all times to always meet our guest’s expectations to enhance and maintain the reputation of Roots.
- Providing the attention to detail that we need to push standards forward.
- Have a flexible and adaptive hands-on approach in order to support the restaurant team.
- Manage, support and train FOH team.
- Ensure all team members receive guidance and feedback where necessary to be successful in their role, organising appraisal processes and goal setting.
- Being aware and managing service flow, service board and dietary requirements.
- Ensure strong FOH and BOH communication.
- Scheduling and staffing organisation.
- Ensure restaurant cleanliness is maintained to company standards and expectations.
- Cash up and reporting responsibilities.
- Dealing with face-to-face customer complaints and ensuring acceptable outcomes.
The Person
- A mature outlook.
- Quality driven.
- Impeccable attention-to-detail.
- Excellent communication and organisational skills.
- A friendly and approachable manner.
- A genuine passion for the hospitality industry and guest experience.
- High standard of personal presentation, with a confident, professional and welcoming personality.
- Ability to work under pressure, giving direction and leadership to the team.
- A self-motivated and driven individual who is results-orientated and proactive.
- Ability to work independently and as part of a team.
How to apply
To apply, please send your CV and covering letter to Emma and Matthew via
Restaurant Manager in Middlesbrough employer: Roots York
At Roots, located in the heart of York, we pride ourselves on fostering a vibrant and collaborative work culture that values quality and attention to detail. As a Restaurant Manager, you will not only lead a passionate team but also benefit from a competitive salary package, a company bonus scheme, and ample opportunities for personal and professional growth within the hospitality industry. Join us in creating memorable dining experiences while enjoying the unique charm of our location and the support of a dedicated management team.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Middlesbrough
✨Tip Number 1
Get to know the restaurant scene in York! Visit local spots, chat with staff, and understand what makes each place unique. This will help you stand out during interviews by showing your genuine interest in the industry.
✨Tip Number 2
Network like a pro! Attend hospitality events or join local groups to meet people in the industry. You never know who might have a lead on a job or can give you insider tips about Roots.
✨Tip Number 3
Practice your interview skills! Get a friend to throw some common questions your way, especially around customer service and team management. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Restaurant Manager in Middlesbrough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for the hospitality industry shine through. We want to see that you genuinely care about providing an exceptional guest experience and are excited about the role.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Manager position. Highlight relevant experience and skills that match the job description. We’re looking for attention to detail, so make it easy for us to see why you’re a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you want to work at Roots. Be personal and engaging, and don’t forget to mention how you can contribute to our vision and goals. We love a good story!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Roots York
✨Know the Restaurant Inside Out
Before your interview, make sure you research Roots thoroughly. Understand their vision, menu, and customer service philosophy. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed staff in the past, handled conflicts, or improved service standards. Be ready to discuss your approach to training and motivating your team.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you turned a complaint into a positive experience. This will highlight your problem-solving skills and your commitment to guest satisfaction.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and maintain a professional appearance that reflects the fine-dining atmosphere of Roots. This shows that you take the role seriously and understand the importance of presentation.
