At a Glance
- Tasks: Lead HR consultancy projects and provide expert advice to social sector clients.
- Company: Roots HR, a dynamic consultancy transforming the social sector with tailored HR solutions.
- Benefits: Supportive team environment, coaching in consultancy skills, and impactful work.
- Other info: Join a friendly team dedicated to social purpose and professional growth.
- Why this job: Make a real difference in the community while developing your HR expertise.
- Qualifications: Chartered MCIPD or level 7 HR qualification, extensive HR experience, and strong communication skills.
About Us
Roots HR is a dynamic and growing HR consultancy specialising in providing tailored, pragmatic human resources solutions to social sector employers, including charities. We believe in the power of HR to transform the social sector, and we are looking for an experienced Senior HR Consultant to join our small but dedicated team. We are founded on the belief that social sector organisations of all sizes should have access to high quality, practical and affordable human resources services. We recognise the challenges for such organisations and develop our services to meet the needs of the social sector, in terms of culture, risk and scale. We deliver those services on a more than profit basis to meet our social purpose.
Our market leading COMPLY service is in high demand, and we are now seeking to grow our team with the appointment of an HR Consultant who will provide comprehensive and pragmatic HR advice, documentation, and compliance support to clients by phone, Teams / Zoom and email.
Position Overview
Our market-leading COMPLY service is in high demand. We are now looking for a Senior HR Consultant to coordinate its day-to-day delivery, provide technical leadership to the HR Consultants delivering the service and maintain an active portfolio of consultancy work. This is a hands-on senior role for an accomplished HR practitioner who combines strong employment law and employee relations expertise with sound judgement, excellent client care and the ability to coach and develop others. You will coordinate workloads, oversee case management, maintain service standards and act as the first point of escalation for complex HR and service-delivery matters.
What you will do
- Coordinate the day-to-day operation of the HR Advice Service, ensuring client enquiries are handled promptly, professionally and in line with agreed service standards.
- Oversee ongoing casework, deadlines, service levels, capacity and risk, escalating major concerns to the Head of Service Delivery.
- Provide technical oversight, quality assurance and practical support on complex employee relations casework and HR documentation.
- Allocate and prioritise work fairly across consultants and associates, monitoring utilisation, billable time and project scheduling.
- Lead monthly one-to-ones and support the wellbeing, performance, capability and development of team members.
- Maintain your own client portfolio, providing pragmatic advice and producing high-quality contracts, policies, reports, letters and case-management documentation.
- Support client relationships, identify recurring needs and use feedback to improve systems, processes and service delivery.
- Contribute to proposals, scoping discussions, tenders, webinars, articles, newsletters and other business-development activity.
The successful candidate will, along with other essential criteria:
- Be qualified to Chartered MCIPD level or as a minimum hold a level 7 qualification in HR.
- Have extensive experience of delivering robust generalist HR advice and guidance, including advising and coaching line managers and advising to a successful conclusion on a broad range of complex employee relations issues.
- Social sector experience or exposure, gained through employment, volunteering or governance role(s) with extensive and broad operational delivery of robust generalist HR advice and guidance.
- Bring strong quality-assurance and technical-review skills across HR casework and documentation.
- Have experience of managing client relationships and resolving service-delivery issues.
- Have excellent communication skills and be extremely skilled in influencing at all levels.
- Have excellent written skills, able to produce high-quality reports and other documentation.
- Be passionate about human resources and committed to updating their knowledge on a frequent basis.
- Ideally, you will bring experience of leading or coordinating a team.
In return for your skills and commitment we can offer you:
- A wide range of interesting and demanding work in a sector where HR effectiveness impacts on the life of the community.
- A friendly, team-oriented, supportive and trusting work environment.
- Coaching and support in consultancy skills and practices.
- Partnering internally with experienced and supportive colleagues.
To apply: Submit your CV and cover letter using our online system by no later than 11.59pm on Sunday 4 October 2026.
To discuss the role, please email your questions or send a request for a call back to (url removed).
Roots HR CIC is an equal opportunities employer welcoming application from all sections of the community. Continued eligibility to work in the UK is required.
Strictly no contact from agencies please.
Senior HR Consultant in Birmingham employer: Roots HR
Roots HR is an exceptional employer, dedicated to transforming the social sector through high-quality HR consultancy. Our supportive and team-oriented work culture fosters professional growth, offering opportunities for coaching and collaboration with experienced colleagues. By joining us, you'll engage in meaningful work that directly impacts communities while enjoying a friendly environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior HR Consultant in Birmingham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Roots HR!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Roots HR.
We think you need these skills to ace Senior HR Consultant in Birmingham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Roots HR. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Roots HR and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Roots HR. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Roots HR's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Roots HR
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Roots HR.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Roots HR will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Roots HR and how you would contribute to adapting HR strategies.
