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For Companies At a Glance
- Tasks: Be the friendly face of our office, managing client interactions and supporting the team.
- Company: Join a forward-thinking accounting practice with a close-knit team culture.
- Benefits: Competitive salary, full-time hours, and opportunities for growth.
- Other info: Enjoy a varied role with the chance to contribute to exciting projects.
- Why this job: Make a real impact in a dynamic role that keeps the office running smoothly.
- Qualifications: Organised, reliable, and ready to learn; customer service experience is a plus.
The predicted salary is between 25000 - 32000 £ per year.
The Role
As Office Administrator at OnPoint Accounting Group, you will play a central part in keeping the practice running efficiently and professionally. This is a varied and important role that sits at the heart of the team, supporting both our clients and our colleagues on a daily basis. No two days are exactly the same, and we are looking for someone who enjoys that variety and rises to it.
Day to Day Responsibilities
- You will be the first point of contact for clients visiting or calling the office, greeting people warmly and directing enquiries to the right member of the team.
- You will manage incoming and outgoing post and emails, maintain accurate client records and filing systems, and assist with the preparation and sending of client correspondence.
- You will also support the team with scheduling appointments, managing diaries, and coordinating meeting arrangements.
- General office duties such as ordering supplies, maintaining a tidy and professional working environment, and supporting the team with day to day administrative tasks will all form part of your role.
- As the practice grows, there may be opportunities to take on additional responsibilities and become involved in wider projects across the team.
What You Will Bring
You will be organised, reliable, and able to manage your own workload without needing to be prompted at every turn. You will communicate clearly and professionally with clients and colleagues alike, and you will understand that in a professional services environment, the details matter.
Working Hours
This is a full time role working Monday to Friday during normal office hours. Specific hours will be confirmed at offer stage.
Salary
Competitive, dependent on experience.
Requirements
What We Are Looking For
We are looking for someone who takes pride in keeping things running smoothly behind the scenes. The administrative backbone of a busy accounting practice matters more than most people realise, and we need someone who understands that and takes it seriously. As with our apprentice role, attitude comes first. We can train the right person on the specifics of how we work. What we cannot train is reliability, a positive outlook, and a genuine commitment to doing things properly.
The Basics
You will need a good standard of general education, including a solid grasp of written English and basic numeracy. Previous experience in an office or customer facing environment would be helpful, though it is not essential if you can demonstrate the right approach and a willingness to learn quickly.
What Really Matters to Us
We are looking for someone who is organised and calm under pressure, who communicates clearly and professionally whether on the phone, by email, or face to face, and who understands the importance of confidentiality in a professional services environment. Our clients trust us with sensitive information, and everyone in the team, regardless of their role, plays a part in maintaining that trust. You should be comfortable using everyday computer software and confident enough to pick up new systems with a little guidance. A friendly and professional manner is important, as you will often be one of the first points of contact for our clients.
In Summary
If you are dependable, take your work seriously, and want to be part of a team that genuinely values what you bring to it, we would love to hear from you.
About the Company
Root2Growth is a friendly and forward thinking accounting practice based in Dalkeith, Edinburgh, supporting a loyal client base of local businesses and individuals. We work with our clients day to day on everything from bookkeeping and tax returns through to helping them plan and grow their businesses with confidence. We are a small, close knit team where everyone plays an important role. That means you will not be lost in the background here. From early on, you will be involved in real work, supporting real clients, and making a genuine contribution to the practice. We are proud of the culture we have built, and we are looking for someone who will add to it.
Office Administrator employer: Root2growth
Contact Detail:
Root2growth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Get to know the company before your interview! Research OnPoint Accounting Group, their values, and what they do. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for clients, it's crucial to come across as friendly and professional. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This could be anything from scheduling appointments to maintaining records—anything that highlights your ability to keep things running smoothly.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Show Your Organisational Skills: As an Office Administrator, being organised is key! Make sure your application highlights any experience you have in managing tasks or keeping things running smoothly. We want to see how you can bring that skill to our team!
Communicate Clearly: Since you'll be the first point of contact for clients, it's important to demonstrate your communication skills. Use clear and professional language in your application, and don’t forget to proofread for any errors. We appreciate attention to detail!
Emphasise Your Reliability: We value reliability above all else. In your application, share examples of how you've been dependable in previous roles or situations. Let us know why we can count on you to keep things running smoothly behind the scenes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team at Root2Growth!
How to prepare for a job interview at Root2growth
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Administrator role at OnPoint Accounting Group. Familiarise yourself with the day-to-day responsibilities and think about how your skills align with what they’re looking for. This will help you answer questions confidently and show that you’re genuinely interested.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, come prepared with examples of how you've managed your workload in the past. Whether it’s scheduling appointments or maintaining records, be ready to discuss specific situations where your organisational skills made a difference.
✨Practice Professional Communication
As the first point of contact for clients, clear and professional communication is key. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you successfully handled client interactions or resolved issues.
✨Emphasise Your Team Spirit
OnPoint values a close-knit team environment, so highlight your ability to work well with others. Share examples of how you’ve contributed to a team in the past, whether through collaboration on projects or supporting colleagues in their tasks. This will show that you’re not just a good fit for the role, but also for the company culture.