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For Companies At a Glance
- Tasks: Lead and optimise operations while managing teams and improving processes.
- Company: Join a dynamic property/business services company with a flexible work culture.
- Benefits: Enjoy hybrid working, home office setup, 25 days leave, and professional development.
- Why this job: Shape operational processes in a supportive environment that values your input.
- Qualifications: 5+ years in operations management with strong leadership and financial skills.
- Other info: We promote equal opportunities and welcome diverse applicants.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid Liverpool/Remote
Salary: £45,000 + Benefits
About Us
We are a dynamic property/business services company seeking an experienced Operations Manager to join our team in a hybrid onsite/remote capacity. This role offers an excellent opportunity to shape and improve our operational processes whilst working flexibly.
Role Overview
As Operations Manager, you will be responsible for overseeing and optimising our internal operations, managing multiple administrative teams, and driving continuous process improvement across the business.
Key Responsibilities
- Team Management & Administration
- Lead and supervise the acquisitions administration team
- Oversee deal packaging and marketing processes
- Manage sales administration and client onboarding procedures
- Monitor and optimise deal progression timelines
- Handle recruitment, team building, and performance management
- Take ownership of process documentation and improvement initiatives
- Oversee invoicing processes and accounts receivable
- Monitor financial metrics and reporting
- Ensure timely payment collection
- Maintain accurate financial records
- Develop and maintain operational procedures and documentation
- Implement quality control systems
- Identify and execute process improvements
- Manage relationships with key stakeholders and partners
Required Experience & Skills
- 5+ years operations management experience
- Proven track record in team leadership and development
- Strong financial acumen and experience with accounting processes
- Excellent project management and organisational abilities
- Advanced proficiency in Microsoft Office Suite
- Experience working remotely/managing remote teams
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
Desired Experience
- Property sector or financial services background
- Process improvement methodologies (Six Sigma, Lean)
- Experience with CRM systems and operational software
- History of implementing successful process improvements
Benefits Package
- Hybrid remote working position
- Home office setup allowance
- Equipment provided (laptop, phone)
- 25 days annual leave + bank holidays
- Pension scheme
- Flexible working hours
- Professional development opportunities
Remote Working Setup
- Full home office equipment provided
- Regular virtual team meetings
- Collaborative online tools and systems
- Clear communication channels
- Occasional team meetups (expenses covered)
Working Hours
Monday to Friday
Flexible hours with core availability periods
Ideal Candidate Profile
We are looking for a self-motivated individual who thrives in a remote environment, demonstrates exceptional organisational skills, and has a proven track record of leading teams and improving processes. The successful candidate will be comfortable working independently whilst maintaining strong relationships with team members and stakeholders.
Career Development
- Structured progression pathway
- Regular performance reviews
- Training and development opportunities
- Mentoring programmes
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Operations Manager employer: Root Home
Contact Detail:
Root Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with process improvement methodologies like Six Sigma or Lean. Highlighting your knowledge in these areas during discussions can set you apart as a candidate who is ready to drive operational excellence.
✨Tip Number 2
Showcase your experience in managing remote teams effectively. Be prepared to discuss specific strategies you've used to maintain team cohesion and productivity, as this role requires strong leadership in a hybrid environment.
✨Tip Number 3
Network with professionals in the property and financial services sectors. Engaging with industry contacts can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 4
Prepare to discuss your financial acumen in detail. Be ready to share examples of how you've managed invoicing processes and accounts receivable, as this is a key responsibility for the Operations Manager role.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations management, team leadership, and process improvement. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your background aligns with their needs, particularly in managing remote teams and optimising operational processes.
Highlight Relevant Skills: In your application, emphasise your financial acumen, project management abilities, and proficiency in Microsoft Office Suite. These are key skills mentioned in the job description that will make you stand out.
Showcase Your Problem-Solving Abilities: Provide examples of how you've successfully implemented process improvements in previous roles. This will demonstrate your analytical skills and ability to drive continuous improvement, which is crucial for the Operations Manager position.
How to prepare for a job interview at Root Home
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead and develop teams. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to recruitment, performance management, and team building.
✨Highlight Your Financial Acumen
Given the financial responsibilities of the role, be ready to discuss your experience with invoicing processes, accounts receivable, and financial reporting. Bring specific examples of how you've improved financial operations in previous roles.
✨Demonstrate Process Improvement Knowledge
Familiarise yourself with process improvement methodologies like Six Sigma or Lean. Be prepared to discuss how you've implemented these strategies in past positions to enhance operational efficiency.
✨Prepare for Remote Team Management Questions
Since this role involves managing remote teams, think about your experiences in this area. Be ready to share how you maintain communication, collaboration, and motivation among team members who are working remotely.
