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- Tasks: Welcome guests and enhance their experience with friendly service.
- Company: Join a growing group of stylish aparthotels in vibrant city locations.
- Benefits: Flexible benefits, free uniform, fantastic discounts, and training opportunities.
- Why this job: Be the friendly face that makes guests feel at home in our stylish apartments.
- Qualifications: Great personality; hotel experience is a plus but not required.
- Other info: Enjoy a dynamic work environment with a supportive team.
The predicted salary is between 28160 - 28160 £ per year.
We look after every guest as if they are a good friend. We take every opportunity to surprise with remarkable service. We believe that delivering quality means doing it right when no one is looking. We are proud of our brand, a growing group of aparthotels, all located in prime cities near to the hustle and bustle of city life. Our amazing East London hotel in Stratford has everything you need, from retail’s finest to a whole host of fabulous bars and restaurants.
Roomzzz are stylish, spacious, city centre apartments, offering more freedom than a conventional hotel to discerning leisure and business travellers. Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don’t. So, we’ve got rid of the mini bar and swapped it for a fully equipped kitchen. No more rushing down for breakfast. Cook breakfast in the apartment or pick up a fresh coffee and croissant from the ‘Grab & Go’ selection in the lobby. Simply put, staying at Roomzzz is like having your own stylish city centre apartment, but with someone else to tidy up and bring you fluffy towels. So, treat the place like home. Relax, unwind, take it easy. Our guests deserve it.
We are proud of our friendly, professional team members and we are looking for someone with a great smile and a warm personality! You will enjoy welcoming our guests, being a point of contact if they need any help or recommendations on the local area. You will enhance the customer journey from start to finish. We do provide a 24-hour reception service to our guests, so your shift pattern will be 12 hours during the day, 07:00 to 19:00. Similar experience in a hotel environment would be helpful, but not mandatory. A great personality is what we look for over anything!
Benefits:
- A range of flexible benefits to help you in and out of work.
- Free Uniform.
- Fantastic company discounts.
- Progressive training plans and communication structure.
Pay: £28,160.00 per year.
Host in Stratford-upon-Avon employer: Roomzzz
Contact Detail:
Roomzzz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host in Stratford-upon-Avon
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their friendly vibe.
✨Tip Number 2
Practice your warm smile and engaging conversation skills! As a host, your personality is key. Think about how you can make guests feel at home and be ready to share your ideas during the interview.
✨Tip Number 3
Prepare some local recommendations! Since you'll be helping guests with tips on the area, having a few go-to spots in mind will show that you're proactive and genuinely care about enhancing their experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our amazing team at Roomzzz!
We think you need these skills to ace Host in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off that warm smile and friendly vibe that makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to highlight your experience in hospitality or customer service. Even if you don’t have direct hotel experience, share any relevant skills or experiences that demonstrate your ability to enhance the guest journey.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at Roomzzz
✨Show Off Your Warm Personality
Since the company values a great smile and warm personality, make sure to let your own shine through during the interview. Practice friendly greetings and maintain eye contact to create a welcoming atmosphere.
✨Know the Local Area
As a host, you'll be a point of contact for guests needing recommendations. Do some research on local attractions, restaurants, and bars in East London. Being able to share your knowledge will impress the interviewers and show your commitment to enhancing the customer journey.
✨Emphasise Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your ability to deliver remarkable service, even when no one is looking, will resonate well with the company's ethos.
✨Be Ready for Shift Patterns
Understand that the role involves 12-hour shifts from 07:00 to 19:00. Be prepared to discuss your availability and flexibility regarding these hours, showing that you're ready to commit to the demands of the job.