Night Host: Guest Concierge & 12-Hour Shifts

Night Host: Guest Concierge & 12-Hour Shifts

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Roomzzz

At a Glance

  • Tasks: Welcome guests and provide local recommendations to enhance their experience.
  • Company: Roomzzz, a friendly hotel in Newcastle upon Tyne.
  • Benefits: Flexible benefits and a supportive work environment.
  • Other info: Work 12-hour shifts in a dynamic and supportive atmosphere.
  • Why this job: Join a dedicated team and make a real difference in guest experiences.
  • Qualifications: Great personality; prior hotel experience is a plus but not essential.

The predicted salary is between 20000 - 25000 £ per year.

Roomzzz in Newcastle upon Tyne is looking for a friendly Night Host to enhance the guest experience. You will welcome guests and be their point of contact for assistance and local recommendations. The role involves working 12-hour shifts as part of a supportive team committed to outstanding service. Although prior hotel experience is helpful, the most important qualification is a great personality. In return for your dedication, we offer a range of flexible benefits and a supportive work environment.

Night Host: Guest Concierge & 12-Hour Shifts employer: Roomzzz

Roomzzz in Newcastle upon Tyne is an excellent employer that prioritises a supportive work culture and values the unique contributions of each team member. With flexible benefits and opportunities for personal growth, we foster an environment where your personality shines while providing outstanding service to our guests. Join us to be part of a dedicated team that makes every night memorable for our visitors.

Roomzzz

Contact Details:

Roomzzz Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Host: Guest Concierge & 12-Hour Shifts

Tip Number 1

Be yourself! When you’re chatting with potential employers, let your personality shine through. They’re looking for someone who can connect with guests, so show them how friendly and approachable you are.

Tip Number 2

Do your homework! Research Roomzzz and the Newcastle area. Knowing local hotspots and being able to recommend them will impress your interviewers and show that you’re genuinely interested in the role.

Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for hospitality roles and think about how you can highlight your great personality and customer service skills.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.

We think you need these skills to ace Night Host: Guest Concierge & 12-Hour Shifts

Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Teamwork
Time Management
Attention to Detail

Some tips for your application 🫡

Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about yourself that makes you unique – after all, we’re looking for someone who can enhance our guest experience!

Tailor Your Application:Make sure to tailor your application to the Night Host role. Highlight any relevant experience or skills that align with the job description, even if it’s not hotel-specific. We love seeing how your background can contribute to our supportive team!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role – remember, we’re looking for outstanding service!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Roomzzz. We can’t wait to hear from you!

How to prepare for a job interview at Roomzzz

Show Off Your Personality

Since the job is all about enhancing the guest experience, let your personality shine during the interview. Be friendly, approachable, and enthusiastic. Remember, they’re looking for someone who can connect with guests, so don’t be afraid to show your warmth and charm!

Know the Local Area

As a Night Host, you'll need to provide local recommendations. Do some research on Newcastle upon Tyne before your interview. Familiarise yourself with popular attractions, restaurants, and events. This will not only impress your interviewers but also show that you’re genuinely interested in helping guests.

Demonstrate Team Spirit

Working 12-hour shifts as part of a supportive team means collaboration is key. Share examples from your past experiences where you worked well in a team or supported colleagues. Highlighting your ability to work together will resonate well with the interviewers.

Prepare for Scenario Questions

Expect questions about how you would handle specific situations, especially regarding guest interactions. Think of scenarios where you provided excellent service or resolved issues. Practising these responses will help you feel more confident and ready to impress.