At a Glance
- Tasks: Welcome guests and enhance their experience with friendly service and local recommendations.
- Company: Join a stylish aparthotel brand known for exceptional guest care.
- Benefits: Flexible benefits, free uniform, company discounts, and bike-to-work scheme.
- Other info: Enjoy a dynamic work environment with opportunities for training and growth.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: A warm personality and a passion for customer service.
The predicted salary is between 9.9 - 12.1 £ per hour.
- We look after every guest as if they are a good friend
- We take every opportunity to surprise with remarkable service
- We believe that delivering quality means doing it right when no one is looking
An exciting opportunity has arisen for a Host at our York site!
We are proud of our brand, a glowing group of aparthotels, all found in prime cities in great locations…Roomzzz York boasts 97 luxury apartments, located on the banks of the River Ouse, and directly next to Rowntree park.
It’s perfect for when you want the city within easy reach, but you like the quiet that comes with being just away from the hustle and bustle.
Roomzzz are stylish, spacious city centre apartments, offering more freedom than a conventional hotel to discerning leisure and business travellers.
The Aparthotel has an onsite Gym, Deli, Car Park and excellent staff facilities.
Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don’t.
Simply put, staying at Roomzzz is like having your own stylish city centre apartment, but with someone else to tidy up and bring you fluffy towels.
Host
We are proud of our friendly, professional team members and we are looking for someone with a great smile and a warm personality!
You will enjoy welcoming our guests, being a point of contact if they need any help or recommendations on the local area.
You will enhance the customer journey from start to finish.
We do provide a 24 hour reception service to our guests so your rota will be on a rotation basis of 12 hour shifts around the clock.
- In addition to working within our team, you will receive some great benefits;
- A range of flexible benefits to help you in and out of work.
- Free uniform.
- Fantastic Company discounts.
- Bike to Work scheme.
- Progressive training plans and communication structure.
Please note that this role is on a rota basis which will reflect the needs of the business.
Standard shifts are 19:00-07:0 on a casual basis.
There may be a need to cover day shifts also.
Night Host employer: Roomzzz
At Roomzzz, we pride ourselves on creating a welcoming and supportive work environment where every team member is valued. Located in the vibrant heart of East London, our aparthotel offers not only competitive benefits like flexible working options and fantastic company discounts but also ample opportunities for personal and professional growth through progressive training plans. Join us to be part of a friendly team that treats every guest like family, ensuring a rewarding experience for both employees and visitors alike.
StudySmarter Expert Advice🤫
We think this is how you could land Night Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Roomzzz. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Roomzzz
Don't be shy about reaching out to Roomzzz directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Roomzzz and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Roomzzz
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
