At a Glance
- Tasks: Ensure rooms are spotless and provide exceptional service to guests.
- Company: Join a growing brand of luxury Aparthotels in vibrant city locations.
- Benefits: Earn £12.45 per hour with flexible hours and weekend shifts.
- Other info: Opportunity to work in a dynamic environment with a focus on teamwork.
- Why this job: Be part of a friendly team delivering memorable guest experiences.
- Qualifications: Passion for cleanliness and excellent customer service skills.
We look after every guest as if they are a good friend
We take every opportunity to surprise with remarkable service
We believe that delivering quality means doing it right when no one is looking
We are proud of our brand, a growing group of Aparthotels, all located in prime cities near to the hustle and bustle of city life. Roomzzz Newcastle boasts luxury accommodation located in the heart of Geordieland!
There's the beautiful Grade 2 listed Friar House with individually styled, spacious serviced apartments - with something to suit every pocket from our Smart Studio to the fabulous deluxe Penthouse Suite and a character that other hotels can only dream of. We developed a beautiful modern extension with 74 additionally stunning, spacious apartments!
We are recruiting a Room Attendant to join the amazing team at Newcastle. This is a great opportunity to be part of a luxurious brand where our friendly Housekeeping team deliver an excellent guest experience.
Duties:
- Liasie with the Head Housekeeper to ensure all rooms are cleaned in conjunction with guest check in and departures.
- Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, clean to a high standard and perform other duties as advised by the Senior Housekeeping Team.
- Deliver consistently high standards of cleanliness, looking after guests needs and maintaining a polite and courteous attitude.
- Reporting any defects such as faults and any areas of concern.
Skills:
- Passion for cleanliness with a keen eye for detail and high standards.
- A desire to consistently deliver an excellent level of service and improve departmental performance.
- Focus on high standards of your own work and that of the team.
- Ability to work individually and as part of a team.
- Excellent customer service and communication skills.
- Experience of working in a hotel or in a similar position would be desirable but not essential!
Please note that this role is a zero hour contract and will include Weekends and Bank Holidays!
Pay: £12.45 per hour
Benefits:
Room Attendant in Newcastle upon Tyne employer: Roomzzz
At Roomzzz Leeds City West, we pride ourselves on fostering a supportive and inclusive work environment where our team members are valued and encouraged to grow. As a Guestroom Attendant, you will enjoy flexible working hours, competitive pay, and the opportunity to contribute to an exceptional guest experience in a vibrant city-centre location. Join us and be part of a dedicated team that prioritises cleanliness and customer satisfaction while enjoying the benefits of a bike-to-work scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roomzzz's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering excellent guest experiences, think of examples from your past where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It reflects your attention to detail and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Room Attendant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know about your love for cleanliness and attention to detail. Share any experiences where you’ve gone the extra mile to ensure a space is spotless – we want to see that passion shine through!
Highlight Your Customer Service Skills:Since we pride ourselves on delivering remarkable service, make sure to mention any customer service experience you have. Whether it’s in hospitality or another field, show us how you’ve made a positive impact on guests or customers.
Be Yourself!:We’re looking for friendly and approachable individuals, so don’t be afraid to let your personality come through in your application. A touch of warmth and authenticity can go a long way in making your application stand out.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and get you one step closer to joining our amazing team at Roomzzz Newcastle!
How to prepare for a job interview at Roomzzz
✨Know the Brand
Before your interview, take some time to research the company and its values. Understand what makes their brand unique, especially their commitment to delivering remarkable service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Room Attendant, having a keen eye for detail is crucial. During the interview, be ready to share examples from your past experiences where you demonstrated this skill. Whether it’s about cleaning or organising, highlight how your meticulous nature contributes to a high standard of cleanliness.
✨Emphasise Teamwork and Communication
This role requires both individual effort and teamwork. Be prepared to discuss how you’ve successfully worked in a team environment before. Share specific instances where your communication skills helped resolve issues or improve service, as this will resonate well with their focus on excellent guest experiences.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about the training process for new Room Attendants or how the team maintains high standards during busy periods. This shows your enthusiasm and willingness to learn.
