At a Glance
- Tasks: Welcome guests and enhance their experience with local recommendations.
- Company: Join a growing group of Aparthotels in prime city locations.
- Benefits: Flexible benefits, free uniform, generous incentives, and fantastic company discounts.
- Other info: Enjoy a zero-hour contract with a 12-hour shift pattern, including weekends.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Great personality is key; hotel experience is a bonus but not essential.
The predicted salary is between 10 - 12 £ per hour.
We look after every guest as if they are a good friend. We take every opportunity to surprise with remarkable service. We believe that delivering quality means doing it right when no one is looking. We are proud of our brand, a growing group of Aparthotels, all located in prime cities near to the hustle and bustle of city life. Roomzzz Newcastle boasts luxury accommodation located in the heart of Geordieland! There are beautiful Grade 2 listed original Friar House with individually styled, spacious serviced apartments – with something to suit every pocket, from our Smart Studio to the fabulous duplex Penthouse Suite and character that other hotels can only dream of. We developed a beautiful modern extension with 74 additional stunning, spacious apartments!
We are looking for a guest-orientated candidate to join our amazing and friendly team as a Night Host!
Responsibilities:
- You will welcome our guests, be a point of contact if they need any help or recommendations on the local area.
- You will enhance the customer journey from start to finish.
- We provide a 24-hour reception service, so your rota will be working for 12 hour shifts throughout.
Qualifications:
- Similar experience in a hotel environment would be helpful but is not essential; however, a great personality is most important!
Benefits:
- A range of flexible benefits to help you in and out of work.
- Free Uniform.
- Generous Incentive Scheme.
- Pension Scheme.
- Fantastic Company discounts.
- Bike to Work scheme.
- Progressive training plans and communication structure.
Please note this position is a zero hour position based on a rota where 12 hour shift pattern is worked 3 days on and 3 days off. Weekends will be included! If this sounds like the role for you then apply today!
Host in Newcastle upon Tyne employer: Roomzzz
At Roomzzz Newcastle, we pride ourselves on creating a welcoming and friendly atmosphere where every team member is valued. Our commitment to exceptional service and employee growth is reflected in our progressive training plans and generous benefits, including a flexible incentive scheme and discounts. Located in the vibrant heart of Geordieland, working with us means being part of a dynamic team dedicated to enhancing the guest experience while enjoying a supportive work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Night Host.
✨Tip Number 2
Practice your people skills! As a guest-orientated role, showing off your friendly personality is key. Think of examples where you've gone above and beyond for someone – it’ll impress them!
✨Tip Number 3
Be ready to chat about local recommendations! Since you'll be helping guests with tips on the area, brush up on the best spots in Newcastle. It shows you're proactive and genuinely interested in enhancing their stay.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Host in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that friendly vibe to our team.
Tailor Your Application:Make sure to tailor your application to the Night Host role. Highlight any relevant experience or skills that align with our guest-orientated approach. We love seeing how you can enhance the customer journey!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key points stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Roomzzz
✨Show Your Personality
As a Night Host, your personality is key! Be yourself and let your warmth shine through during the interview. Share stories that highlight your friendly nature and how you’ve made guests feel welcome in the past.
✨Know the Local Area
Since you'll be providing recommendations to guests, brush up on local hotspots and hidden gems. Mention a few during your interview to show your enthusiasm for helping guests explore the area!
✨Emphasise Customer Service Skills
Highlight any previous experience in customer service, even if it’s not in a hotel setting. Talk about how you’ve gone above and beyond to ensure a great experience for customers, as this aligns perfectly with their values.
✨Prepare for Shift Work Questions
Be ready to discuss your availability and comfort with 12-hour shifts. Show that you’re flexible and committed to providing excellent service, even during late-night hours. This will demonstrate your dedication to the role.
