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- Tasks: Ensure rooms are spotless and provide top-notch service to our guests.
- Company: Join a friendly team at The Ainscow Hotel in vibrant Manchester.
- Benefits: Enjoy free uniform, discounts, and a bike-to-work scheme.
- Why this job: Be part of a dynamic team and make guests feel at home.
- Qualifications: A passion for cleanliness and great customer service skills.
- Other info: Flexible hours with opportunities for training and growth.
The predicted salary is between 10 - 12 £ per hour.
We look after every guest as if they are a good friend. We take every opportunity to surprise with remarkable service. We believe that delivering quality means doing it right when no one is looking.
An exciting opportunity has arisen for a Housekeeper to join our Manchester Hotel! The Ainscow in Salford, Manchester, boasts 85 rooms, spacious Reception and Dining areas with a large car park. Located in Manchester’s most popular destinations, with Spinningfields and Deansgate right on our doorstep.
Main Duties:
- Liaise with the Head Housekeeper to ensure all rooms are cleaned in conjunction with guest check-in and departures.
- Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, cleaning to a high standard and performing other duties as advised by the Senior Housekeeping team.
- Deliver consistently high standards of cleanliness, looking after guests' needs and maintaining a polite and courteous attitude.
- Reporting any defects such as faults and any areas of concern to Management.
Skills:
- Passion for cleanliness with a keen eye for detail and high standards.
- A desire to consistently deliver an excellent level of service and improve departmental performance.
- Focus on high standards of your own work and that of the team.
- Ability to work individually and as part of a team.
- Excellent customer service and communication skills.
Benefits:
- Free Uniform.
- Incentive Scheme.
- Pension Scheme.
- Bike to Work scheme.
- Fantastic Company discounts.
- Progressive training plans and communication structure.
Experience of working in a hotel or in a similar position would be desirable but not essential. This role is a zero-hour contract on a rota basis, which will include weekends and Bank Holidays. Hours are subject to hotel occupancy.
Room Attendant in Manchester employer: Roomzzz
Contact Detail:
Roomzzz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Manchester
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the area and familiarise yourself with the Ainscow and its surroundings. This shows you’re genuinely interested and helps you connect with the vibe of the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to go above and beyond for a guest. We want to see that you can deliver that remarkable service we pride ourselves on.
✨Tip Number 3
Be ready to showcase your attention to detail! During the interview, share examples of how you’ve maintained high standards in previous roles. We love hearing about your passion for cleanliness and how you tackle tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen to be part of our amazing team at the Ainscow!
We think you need these skills to ace Room Attendant in Manchester
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know about your love for cleanliness and attention to detail. Share any experiences where you’ve gone the extra mile to ensure a space is spotless – we want to see that passion shine through!
Highlight Your Customer Service Skills: Since we believe in treating our guests like friends, it’s important to showcase your customer service skills. Mention any previous roles where you’ve provided excellent service, and how you maintained a polite and courteous attitude even under pressure.
Tailor Your Application to Us: Make sure to tailor your application specifically for this role at The Ainscow. Use keywords from the job description, like 'high standards' and 'teamwork', to show that you understand what we’re looking for and that you’re a perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Roomzzz
✨Know the Company
Before your interview, take some time to research the hotel and its values. Understanding how they treat their guests like friends will help you align your answers with their ethos during the interview.
✨Show Your Passion for Cleanliness
Be ready to discuss your attention to detail and passion for cleanliness. Share specific examples from past experiences where you maintained high standards or went above and beyond to ensure a clean environment.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, think of examples that showcase your ability to collaborate effectively. Highlight any previous experiences where teamwork led to improved service or efficiency.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics or training opportunities. This shows your genuine interest in the role and the company.