At a Glance
- Tasks: Greet guests and enhance their experience with local recommendations.
- Company: Join a friendly team at a growing group of Aparthotels in prime city locations.
- Benefits: Flexible benefits, free uniform, company discounts, and progressive training plans.
- Other info: Enjoy a dynamic role with a flexible zero-hour contract.
- Why this job: Be the welcoming face that makes every guest feel at home.
- Qualifications: Great personality is essential; hotel experience is a plus but not required.
The predicted salary is between 13 - 16 £ per hour.
We look after every guest as if they are a good friend. We take every opportunity to surprise with remarkable service. We believe that delivering quality means doing it right when no one is looking. We are proud of our brand, a growing group of Aparthotels, all located in prime cities near to the hustle and bustle of city life. Roomzzz Manchester City boasts luxury accommodation located in the heart of Manchester. We are looking for a guest-orientated candidate to join our team.
We are proud of our friendly, professional team members and we are looking for someone with a welcoming smile and a warm personality! You will enjoy greeting our guests, being a point of contact if they need any help or recommendations on the local area. You will enhance the customer journey from start to finish. We do provide a 24-hour reception service to our guests so your rota will be on a rotation basis of 12-hour shifts around the clock. Similar experience in a hotel environment would be helpful but it’s not mandatory; however, a great personality is essential!
Responsibilities:
- Greet guests and be a point of contact for help or local recommendations
- Enhance the customer journey from start to finish
- Work a 24-hour reception with a rotation of 12-hour shifts around the clock
- Shift pattern: 07:00-19:00 and/or 19:00-07:00 on a monthly rota; weekends included
- Be part of a team in a zero-hour position
Qualifications:
- Similar experience in a hotel environment would be helpful but is not mandatory
- Great personality is essential
Benefits:
- A range of flexible benefits to help you in and out of work
- Free Uniform
- Incentive Scheme
- Pension Scheme
- Fantastic Company Discounts
- Progressive training plans and communication structure
Host in Manchester employer: Roomzzz
At Roomzzz Leeds City West, we pride ourselves on fostering a supportive and inclusive work environment where our team members are valued and encouraged to grow. As a Guestroom Attendant, you will enjoy flexible working hours, competitive pay, and the opportunity to contribute to an exceptional guest experience in a vibrant city-centre location. Join us and be part of a dedicated team that prioritises cleanliness and customer satisfaction while enjoying the benefits of a bike-to-work scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Roomzzz. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Roomzzz
Don't be shy about reaching out to Roomzzz directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Roomzzz and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Roomzzz
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
