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- Tasks: Greet guests and enhance their experience with local recommendations.
- Company: Join a friendly team at a growing group of Aparthotels in prime city locations.
- Benefits: Flexible benefits, free uniform, company discounts, and progressive training plans.
- Why this job: Be the welcoming face that makes every guest feel at home.
- Qualifications: Great personality is essential; hotel experience is a plus but not required.
- Other info: Enjoy a dynamic role with a flexible zero-hour contract.
The predicted salary is between 13 - 16 £ per hour.
We look after every guest as if they are a good friend. We take every opportunity to surprise with remarkable service. We believe that delivering quality means doing it right when no one is looking. We are proud of our brand, a growing group of Aparthotels, all located in prime cities near to the hustle and bustle of city life. Roomzzz Manchester City boasts luxury accommodation located in the heart of Manchester. We are looking for a guest-orientated candidate to join our team.
We are proud of our friendly, professional team members and we are looking for someone with a welcoming smile and a warm personality! You will enjoy greeting our guests, being a point of contact if they need any help or recommendations on the local area. You will enhance the customer journey from start to finish. We do provide a 24-hour reception service to our guests so your rota will be on a rotation basis of 12-hour shifts around the clock. Similar experience in a hotel environment would be helpful but it’s not mandatory; however, a great personality is essential!
Responsibilities:- Greet guests and be a point of contact for help or local recommendations
- Enhance the customer journey from start to finish
- Work a 24-hour reception with a rotation of 12-hour shifts around the clock
- Shift pattern: 07:00-19:00 and/or 19:00-07:00 on a monthly rota; weekends included
- Be part of a team in a zero-hour position
- Similar experience in a hotel environment would be helpful but is not mandatory
- Great personality is essential
- A range of flexible benefits to help you in and out of work
- Free Uniform
- Incentive Scheme
- Pension Scheme
- Fantastic Company Discounts
- Progressive training plans and communication structure
Host in Manchester employer: Roomzzz
Contact Detail:
Roomzzz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Roomzzz and their values. This way, you can show off your knowledge and enthusiasm for their brand, which will definitely impress them.
✨Tip Number 2
Practice your warm smile and friendly greetings! As a Host, your personality is key. Think about how you can make guests feel welcome and comfortable right from the start. Role-play with a friend if you need to!
✨Tip Number 3
Be ready to share your local knowledge! Guests will often ask for recommendations, so think about your favourite spots in Manchester. Having a few go-to places in mind will show that you’re genuinely interested in enhancing their stay.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Roomzzz. Don’t miss out on this opportunity!
We think you need these skills to ace Host in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see that warm smile and welcoming vibe in your words. Don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the role of Host. Highlight any relevant experience or skills that align with our guest-orientated approach. We love seeing how you can enhance the customer journey from start to finish!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out. This will help us quickly see why you’re the perfect fit for our friendly team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our service!
How to prepare for a job interview at Roomzzz
✨Show Off Your Warm Personality
As a Host, your personality is key! Make sure to let your friendly and welcoming nature shine through during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest.
✨Know the Local Area
Since you'll be providing recommendations to guests, brush up on local attractions, restaurants, and events before the interview. This shows your enthusiasm for the role and your commitment to enhancing the customer journey.
✨Demonstrate Team Spirit
Being part of a team is crucial in this role. Share examples from your past experiences where you worked collaboratively with others. Highlight how you contributed to a positive team environment, even if it wasn't in a hotel setting.
✨Prepare for Shift Work Questions
Since the position involves 12-hour shifts, be ready to discuss your availability and flexibility. Show that you're comfortable with the shift patterns and can manage your time effectively, ensuring you can provide excellent service around the clock.