At a Glance
- Tasks: Keep our luxury apartments spotless and ensure guests feel at home.
- Company: Join Roomzzz, a stylish aparthotel with a friendly vibe.
- Benefits: Enjoy company events, discounts, free uniform, and training opportunities.
- Other info: Flexible hours with a zero contract, including weekends and bank holidays.
- Why this job: Be part of a team that delivers exceptional guest experiences every day.
- Qualifications: Passion for cleanliness and great customer service skills.
The predicted salary is between 20000 - 22000 £ per year.
We look after every guest as if they are a good friend. We take every opportunity to surprise with remarkable service. We believe that delivering quality means doing it right when no one is looking. Roomzzz York boasts 97 luxury apartments, located on the banks of the River Ouse, and directly next to Rowntree Park. The Aparthotel has an onsite gym, deli, car park and excellent staff facilities. Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: to give our guests more space, more freedom, more of the things they want and less of the things they don’t. Simply put, staying at Roomzzz is like having your own stylish city centre apartment, but with someone else to tidy up and bring you fluffy towels.
We are recruiting a Room Attendant for Roomzzz Aparthotels, York. A fantastic opportunity to be part of a luxurious brand where our friendly housekeeping staff thrive on delivering an excellent guest and member experience.
Duties:
- Liaise with the Head Housekeeper to ensure all rooms are cleaned in conjunction with guest check-in and departures.
- Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, cleaning to a high standard and performing other duties as advised by the Senior Housekeeping Team.
- Deliver consistently high standards of cleanliness, looking after guests' needs and maintaining a polite and courteous attitude.
- Replenish linen and guest supplies.
- Report any defects such as faults and any areas of concern.
Skills:
- Passion for cleanliness with a keen eye for detail and high standards.
- A desire to consistently deliver an excellent level of service and improve departmental performance.
- Focus on high standards of your own work and that of the team.
- Ability to work individually and as part of a team.
- Excellent customer service and communication skills.
- Experience of working in a hotel or in a similar position would be desirable but not essential.
Please note that this is a zero contract and will include weekends and Bank Holidays! As well as working with our amazing team you will also receive some great benefits:
- Company events
- Bike to Work scheme
- Company discounts
- Free uniform
- Training opportunities
If you want to join our amazing team, apply today!
Housekeeper employer: Roomzzz
Contact Detail:
Roomzzz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roomzzz's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It reflects your attention to detail and shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know about your love for cleanliness and attention to detail. Share any experiences that highlight your commitment to maintaining high standards, as this is key for us at Roomzzz.
Highlight Your Customer Service Skills: We want to see how you connect with guests! In your application, mention any previous roles where you provided excellent customer service. This will show us that you understand the importance of making our guests feel at home.
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for friendly and approachable individuals who can contribute to our amazing team culture, so be genuine and relatable!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this fantastic opportunity at Roomzzz York!
How to prepare for a job interview at Roomzzz
✨Know the Company
Before your interview, take some time to research Roomzzz and their values. Understand their commitment to delivering remarkable service and how they treat guests like friends. This will help you align your answers with their ethos during the interview.
✨Showcase Your Attention to Detail
As a Housekeeper, having a keen eye for detail is crucial. Be prepared to discuss specific examples from your past experiences where you maintained high cleanliness standards or improved service quality. This will demonstrate your passion for cleanliness and your ability to meet their expectations.
✨Emphasise Teamwork and Communication
Since the role involves working closely with the Senior Housekeeping Team, highlight your ability to work both independently and as part of a team. Share instances where you effectively communicated with colleagues to ensure tasks were completed efficiently and to a high standard.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how they measure success in housekeeping. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.