Responsible for the hands-on operational management, leadership and performance of several Roomzzz Aparthotels in Manchester totalling 258 rooms over three sites. Based in our business lounge at Roomzzz Manchester Victoria but on site presence will be expected at our other two close by sites. Working closely with site Managers and their teams, the Manchester Area Manager will ensure consistent delivery of brand standards, guest experience, people performance, compliance and commercial results across all properties. The role will maintain a strong and visible presence across the hotels, providing practical operational support, coaching and direction, stepping into day-to-day hotel operations when required, and supporting the Head of Operations with the delivery of wider company objectives. We are seeking a dynamic and commercially focused Area Hotel Manager to lead the hotels operations and drive its transformation into a sustainable and profitable business! Main Duties: Provide hands-on operational leadership and support across all Manchester hotels, maintaining a regular and visible presence at each property. Work closely with Key Managers on the day-to-day running of the hotels, supporting operational priorities and stepping in directly where additional management support is required. Ensure each property is appropriately managed and resourced, supporting rota planning, management cover and short-notice operational requirements where necessary. Coach, develop and performance manage hotel teams setting clear expectations and supporting them to build capable, engaged and accountable teams. Assess hotel operations, leadership, team cohesion and individual performance through regular site visits, one-to-ones, meetings and operational reviews. Drive a consistent guest experience across the Manchester area by reviewing guest feedback and satisfaction measures, identifying trends and ensuring appropriate actions are implemented. Coach managers and team members to anticipate, identify and resolve issues affecting the guest experience, including service delivery, housekeeping, maintenance and facilities. Champion, audit and implement Roomzzz brand standards, standard operating procedures and best practice consistently across all three properties. Conduct and oversee regular health
