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For Companies At a Glance
- Tasks: Welcome guests and create memorable experiences at our vibrant hotel.
- Company: Join Radisson Hotel Group, a leading global hotel brand.
- Benefits: Enjoy competitive pay, travel discounts, and extensive learning opportunities.
- Other info: Flexible hours, fun team environment, and great career progression.
- Why this job: Be a superhero for guests and make every moment matter.
- Qualifications: Positive attitude, strong communication skills, and a passion for service.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer Our Receptionist
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
- You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
- You will exude patience, empathy and have the personality to host the show
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Receptionist
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
Receptionist employer: ROOMS
Contact Detail:
ROOMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Radisson's values and ethos. This way, you can show how your personality aligns with their 'Yes I Can!' attitude and how you can contribute to making every moment matter.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest inquiries and creating memorable experiences.
✨Tip Number 3
Dress to impress! First impressions count, especially in hospitality. Make sure you look polished and professional for your interview, reflecting the high standards of Radisson Hotel Group.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Radisson team. Let’s make those moments matter together!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your 'Yes I Can!' attitude.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight any relevant experience or skills that align with our focus on guest satisfaction and creating memorable moments.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Radisson Hotel Group!
How to prepare for a job interview at ROOMS
✨Know the Brand Promise
Before your interview, make sure you understand Radisson Hotel Group's brand promise of 'Every Moment Matters'. Think about how you can embody this ethos in your role as a Receptionist and be ready to share examples of how you've created memorable moments for guests in the past.
✨Show Your Yes I Can! Attitude
During the interview, demonstrate your positive mindset and flexibility. Use phrases like 'I can' or 'I will' when discussing challenges or tasks. This will show that you align with their service ethos and are ready to tackle any situation with enthusiasm.
✨Highlight Your People Skills
As a Receptionist, you'll be the first point of contact for guests. Be prepared to discuss your communication skills and how you handle different personalities. Share specific stories where you've successfully resolved issues or made someone’s day better through your interactions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company culture. Inquire about team dynamics, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.