At a Glance
- Tasks: Ensure every guest has a memorable experience through meticulous cleaning and attention to detail.
- Company: Join Lamington Group, a pioneering B-Corp redefining sustainable hospitality.
- Benefits: Competitive pay, free stays, discounts, and wellness perks await you.
- Other info: Enjoy a vibrant work culture with opportunities for personal and professional growth.
- Why this job: Be part of a team that values innovation and guest satisfaction in a growing company.
- Qualifications: Previous housekeeping experience and strong communication skills are essential.
The predicted salary is between 11 - 16 € per hour.
Lamington Group is a pioneering property and hospitality company based in the UK, best known for its room2 hometel brand. As a certified B-Corp, we focus on long-term value creation, place-making, and working with like-minded stakeholders to redefine sustainable hospitality and are committed to operating in a way that benefits People, Places and Planet. Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to Lamington Group.
As a Room Maker, it's your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. The Room Makers know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
Key Responsibilities- Changing towels, bed linen, vacuuming, buffing, mopping
- General cleaning of all rooms in the apartments
- Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items
- Checking apartments to ensure everything is in working order
- Carry out full inventory checks of apartments and replace any missing items
- A good understanding of COSHH
- Previous housekeeping experience is essential
- A good command of English
- Be well-presented and tidy
- Excellent communication skills to be able to deal with guests and customers
- Outstanding attention to detail
- Attention to detail for meticulous cleaning.
- Efficiency in completing tasks within time limits.
- Physical stamina for standing and lifting.
- Clear communication with guests and team.
- Professional and courteous interpersonal skills.
- Focus on exceeding guest expectations.
- Organization in managing work areas and supplies.
- Respect for guest privacy.
- Adaptability to changing schedules.
- Effective problem-solving skills.
- Positive and welcoming attitude.
- Competitive salary up to 13.85ph and discretionary bonus scheme
- 1 free night stay annually at our properties, with generous employee discounts thereafter.
- Loyalty rewards and referral bonuses.
- Company sick pay scheme.
- 2 paid volunteer days per year and annual fundraisers.
- Additional annual leave with length of service.
- Cycle to work scheme and use of gym facilities in our hotels.
- Access to activity workshops and an Employee Assistance Programme.
- Regular social activities.
Click Apply to complete your application.
Housekeeper - London employer: room2
Lamington Group is an exceptional employer, offering a vibrant work culture that prioritises sustainability and innovation in the hospitality sector. As a certified B-Corp, we provide our Housekeepers with competitive salaries, generous employee discounts, and opportunities for personal growth through various workshops and community engagement initiatives. Join us in London to be part of a team that values your contributions and fosters a positive environment where every guest experience is memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lamington Group's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their innovative approach to hospitality.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to housekeeping and customer service. Think about how your previous experience aligns with the role of a Room Maker and be ready to share specific examples.
✨Tip Number 3
Dress to impress! Make sure you look well-presented and tidy for your interview. First impressions matter, especially in a guest-focused role like this one, so show them you take pride in your appearance.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeper - London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our mission of redefining sustainable hospitality.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in housekeeping. We want to see how your skills align with our values and the responsibilities of a Room Maker. Don’t just send a generic CV; show us why you’re the perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight your key achievements and skills that relate directly to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at room2
✨Know the Company
Before your interview, take some time to research Lamington Group and their room2 hometel brand. Understand their commitment to sustainability and how they redefine hospitality. This will show your genuine interest in the company and help you align your answers with their core values.
✨Showcase Your Experience
Be ready to discuss your previous housekeeping experience in detail. Highlight specific tasks you've handled, such as inventory checks or maintaining cleanliness standards. Use examples that demonstrate your attention to detail and efficiency, as these are crucial for the Room Maker role.
✨Emphasise Communication Skills
Since you'll be interacting with guests, it's important to showcase your communication skills during the interview. Practice answering questions clearly and confidently, and think of examples where you've successfully dealt with guest inquiries or resolved issues.
✨Demonstrate a Positive Attitude
Lamington Group values a positive and welcoming attitude. During your interview, convey your enthusiasm for the role and your willingness to contribute to a great guest experience. Share instances where you've gone above and beyond to exceed expectations, as this aligns with their focus on delivering high-quality service.
