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- Tasks: Lead a team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join Lamington Group, a pioneering B-Corp in sustainable hospitality.
- Benefits: Earn up to £13.23ph, enjoy discounts, and get extra annual leave.
- Why this job: Make a real impact in a growing company focused on People, Places, and Planet.
- Qualifications: Experience in cleaning, team leadership, and knowledge of health and safety regulations.
- Other info: Engage in community activities and enjoy regular social events.
The predicted salary is between 11 - 15 £ per hour.
Lamington Group is a pioneering property and hospitality company based in the UK, best known for its room2 hometel brand. As a certified B-Corp, we focus on long-term value creation, place-making, and working with like-minded stakeholders to redefine sustainable hospitality and are committed to operating in a way that benefits People, Places and Planet. Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to Lamington Group.
With a target pipeline of 5,000+ room keys across the UK, this is the perfect opportunity to develop your knowledge and experience as we grow into key regional cities across the UK.
Purpose of the role
As a Room Maker Supervisor, you will set the standard for your room making team, inspiring them to deliver a consistently high standard of cleanliness, by leading from the front. You will be responsible for leading a team of room makers on a shift basis, regularly liaising with the hometel management to deliver guest satisfaction through room cleanliness and availability.
Key Responsibilities
- People
- Play a part in the overall Employee Satisfaction with our Hometel leading and motivating your colleagues on a daily basis
- On job training and development of the room making team
- Engagement in local / community activities
- Comply with all relevant health and safety legislation
- Deliver personal and memorable guest service when interacting with guests, communicating with front desk staff as required
- Being a home maker resource
- Sharing best practice with wider room2 room making team
- Places
- Completing cleaning procedures for guest rooms, public areas, and back-of-house space
- Inspecting colleagues work to ensure spotless standards and delivery of a perfect first impression every time
- Monitor inventory of cleaning supplies and equipment, ordering replacements as needed
- Implementing new cleaning techniques or technologies to optimize efficiency
- Coordinating with other departments such as maintenance to address repair needs
- Planet
- Ensuring all products used are in line with our Company policy
- Control product usage, identifying cost-saving opportunities
- Ensure the correct disposal of refuse
- Keep the team engaged in Team Planet initiatives
Qualities and Skills
- Train new staff on cleaning and maintenance tasks
- Monitor the quality of cleaning and ensure standards are met
- Ensure compliance with safety and hygiene standards
- Handle guest requests and concerns
- Communicate closely with the hotel manager and other departments
- Lead and motivate the on-shift home making team
- Ability to work independently and as part of a team
- Knowledge of health and safety regulations
- Experience with industrial cleaning equipment and products
- Ability to handle the physical demands of the job
- Flexibility to work various shifts
Pay range and compensation package
Competitive salary up to £13.23ph and discretionary bonus scheme. 1 free night stay annually at our properties, with generous employee discounts thereafter. Loyalty rewards and referral bonuses. Company sick pay scheme. 2 paid volunteer days per year and annual fundraisers. Additional annual leave with length of service. Cycle to work scheme and use of gym facilities in our hotels. Access to activity workshops and an Employee Assistance Programme. Regular social activities.
Housekeeping Supervisor in Southampton employer: room2 Southampton
Contact Detail:
room2 Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Lamington Group or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since Lamington Group is all about sustainability and community, think of examples from your past experiences that showcase your alignment with these principles.
✨Tip Number 3
Show off your leadership skills! As a Housekeeping Supervisor, you'll need to inspire your team. Be ready to discuss how you've motivated others in previous roles and how you plan to keep your future team engaged and happy.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Lamington Group family.
We think you need these skills to ace Housekeeping Supervisor in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We love seeing candidates who are genuinely excited about creating memorable experiences for guests and contributing to our sustainable mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in housekeeping or team leadership. We want to see how your skills align with our values and the responsibilities of the Room Maker Supervisor role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your previous roles and achievements, so we can easily see how you’d fit into our team at Lamington Group.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our growing team.
How to prepare for a job interview at room2 Southampton
✨Know the Company Inside Out
Before your interview, take some time to research Lamington Group and its room2 hometel brand. Understand their commitment to sustainability and how they redefine hospitality. This will not only impress your interviewers but also help you align your answers with their core values.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in motivating and training staff. Share specific examples of how you've inspired your team to maintain high standards of cleanliness and guest satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to address challenges in a housekeeping environment. Whether it’s dealing with a guest complaint or managing inventory issues, be ready to explain how you approached these situations and what the outcomes were.
✨Engage with Their Values
Lamington Group values innovation and community engagement. Prepare to discuss how you can contribute to their Team Planet initiatives and any ideas you have for improving cleaning processes or team morale. Showing that you share their passion for sustainability will set you apart.