At a Glance
- Tasks: Prepare guest rooms and shared spaces, ensuring every detail is perfect for arrivals.
- Company: Join room2 Hometels, a unique hospitality brand focused on care and detail.
- Benefits: Enjoy competitive pay, growth opportunities, and perks like free stays and wellness initiatives.
- Other info: Be part of a supportive team with real career growth potential.
- Why this job: Make a real impact by creating welcoming spaces that guests love.
- Qualifications: Experience in housekeeping or fast-paced roles with a keen eye for detail.
The predicted salary is between 22000 - 26000 £ per year.
room2 Hometels is part of Lamington Group. We design and operate hometels, combining practicality with feeling. We recognise the importance of being properly looked after, paying attention to what guests actually need.
As a Room Maker at room2, you will prepare guest rooms and shared spaces, ensuring every detail is ready before arrival, replenishing essentials, reporting maintenance issues, and maintaining high standards. Your role involves cleaning and preparing rooms, turning them around smoothly during busy check-outs, and noticing small details that enhance the guest experience.
WHO YOU ARE
We hire based on our room2 Values:
- Use Instinct: You read what's needed and act on it.
- Own It: You finish what you start and take responsibility for your work.
- Include All: You build trust quickly with guests and colleagues.
- Stay Curious: You keep learning and ask questions.
- Think Big: You strive for improvement and reject 'good enough'.
WHAT YOU'LL DO
Prepare rooms for arrivals, ensuring fresh linen and stocked amenities. Notice and address details that matter, keep guest spaces clean and calm, report issues promptly, and handle guest requests with care. Maintain organisation in your workspaces to ensure smooth operations.
WHAT YOU'LL BRING
Experience in housekeeping or a fast-paced role where attention to detail is crucial. Confidence in working independently while managing time effectively. A strong eye for detail and a proactive approach to your work. Comfortable working as part of a team and communicating clearly with colleagues.
WHY YOU'LL LOVE WORKING HERE
You’ll work alongside supportive colleagues who understand that great housekeeping is a team effort. Opportunities for growth within the company, hands-on training, and structured onboarding are provided. Enjoy additional annual leave, company benefits, and access to friends-and-family rates across our hometels.
HOW IT WORKS
Our hiring process includes applying with your CV, a conversation with the hiring manager, an on-site visit, and a quick offer if it's a fit.
FOR EVERYONE
Room2 and Lamington Group are equal opportunities employers. We welcome applications from every background and are committed to making adjustments for those who need them during the hiring process.
Housekeeper in Southampton employer: room2 Southampton
At room2 Hometels, part of the Lamington Group, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. As a Housekeeper, you'll not only enjoy competitive benefits and opportunities for career growth but also be part of a culture that prioritises care, attention to detail, and genuine connections with both guests and colleagues. With hands-on training and a commitment to employee wellbeing, working here means being part of a team that truly cares about creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Southampton
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with guests and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with both guests and colleagues, being able to express yourself clearly is key. Try role-playing common scenarios you might encounter in the role to build your confidence.
✨Tip Number 3
Show off your attention to detail during the interview. Bring up specific examples from your past experiences where you noticed something others missed or went the extra mile to ensure everything was perfect. This will demonstrate that you embody the values room2 is looking for.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeper in Southampton
Some tips for your application 🫡
Be Yourself:When you apply, let your personality shine through! We want to hear your voice and what makes you tick. Skip the formalities and just tell us why this role caught your eye.
Show Your Attention to Detail:Since we’re all about those little touches, make sure to highlight any experiences where you’ve noticed the small things that matter. Whether it’s in housekeeping or another role, we love a keen eye!
Keep It Concise:We appreciate brevity! A few lines about your experience and why you’re interested is perfect. We’re looking for clarity, so get straight to the point without fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the room2 family!
How to prepare for a job interview at room2 Southampton
✨Know the Company Values
Before your interview, take some time to familiarise yourself with room2's values: Use Instinct, Own It, Include All, Stay Curious, and Think Big. Think about how your experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is key. During the interview, highlight instances where you noticed small things that made a big difference in previous roles. This could be anything from spotting a maintenance issue before it became a problem to ensuring every room was perfectly prepared for guests.
✨Be Ready for Practical Questions
Expect questions that assess your practical skills and problem-solving abilities. For example, you might be asked how you would handle a busy check-out day or what steps you’d take if you noticed something out of place in a guest room. Think through these scenarios beforehand so you can respond confidently.
✨Demonstrate Team Spirit
room2 values teamwork, so be prepared to discuss how you've collaborated with others in past roles. Share examples of how you’ve supported colleagues or contributed to a positive team environment, as this will show that you understand the importance of working together in hospitality.
