Our client based in Hertford is recruiting an operations assistant/ receptionist to join their busy and friendly team. The Operations team is responsible for ensuring that the company runs smoothly and efficiently. The team looks after all aspects of the company's operations, including Human resources, Compliance, Marketing & Business Development, Premises, Information technology, and Accounts.
Reception**
Answer the reception telephone in a polite and courteous manner in accordance with protocol guidelines in order to maintain Customer Service Excellence
Take messages when appropriate and immediately pass to relevant department.
Keep a record of new enquiries
Distribute the enquiries in the Enquires inbox and enter these onto the Enquiries spreadsheet
Monitor receipt of faxes and immediately notify relevant department of receipt by phone and email
Be professional at all times
Assist with arranging meetings and greeting attendees
Make refreshments for clients when required
Ensure that the reception area is tidy and welcoming
Ensure that meeting rooms are tidy between meetings
Complete the reception diary to display daily meetings and list holidays and absences
Receive incoming post and packages including keeping accurate records of hand delivery items, scan the hand deliveries and send to relevant person.
Prepare and frank post for collection
Prepare DX for delivery
Operations**
Provide support and assistance with ad-hoc tasks to the Operations Team
Take, type, and distribute minutes from the bi-monthly Operations Meeting
Assist areas with the scanning, copying, and faxing of documents as required
Provide assistance with opening and scanning post when required
Help marketing with events when required
Excellent IT skills (Excel a must)
Attention to detail
Hands-on approach
Strong organisation skills
Well-spoken and presentable
Flexible
Birthday leave
Offsite parking expenses reimbursed
Autoenrollment pension scheme (after 3 months)
- Working hours are varied: - Monday 09:00–17:15 (1 hour lunch) - Tuesday 09:00–14:30 - Wednesday 09:00–14:00 - Thursday 09:00–14:30 - Friday 09:00–14:30 - Total hours for this role are 28.75 hours. - Initi...
Operations Assistant – Receptionist in Watford employer: Room at the Top Recruitment
Join a forward-thinking company in Cambourne, Cambridgeshire, where innovation meets collaboration. As a Senior Systems Engineer, you'll thrive in a dynamic work culture that values customer-centric solutions and empowers you to take ownership of impactful projects. With opportunities for professional growth, hybrid working arrangements, and a generous holiday allowance, this role offers a rewarding environment for those passionate about advancing technology in the aerospace and defence sector.
Contact Details:
Room at the Top Recruitment Recruitment Team
