Quality Technician (Laboratory) in Newport

We have an exciting opportunity for a Quality / Laboratory Technician to work for our global pharmaceutical client based in Newport. The role is a full-time temporary contract initially for 11 months with a possible extension, working from 8am – 4pm and 9am – 5pm Monday – Friday. This position offers an hourly rate of £12.21 - £16.50 per hour depending on experience, plus 25 days holiday pro rata.

Role Description

Specialist responsible for supporting laboratory operations, specimen processing, and quality assurance within an ISO17025 environment. Ensure compliance with Standard Operating Procedures (SOPs), regulatory requirements, and company policies. Maintain accurate documentation and contribute to continuous improvement initiatives. Collaborate with team members while working independently when required.

Duties and Responsibilities

• Perform support tasks related to the processing and analysis of test specimens.
• Accurately complete assigned duties in a timely manner.
• Safely lift and transfer laboratory samples and equipment (up to 15 kg) using correct techniques. Manual handling training will be provided.
• This role involves regular work in cold environments (e.g., cold rooms, freezers, or chilled storage areas). You must be able to work comfortably in temperatures below typical indoor ranges, in accordance with relevant health & safety procedures, including wearing protective clothing as required.
• Log and scan samples into proprietary applications/databases, update task management systems, perform initial quality controls, and store samples appropriately.
• Process sample data received from clients and monitor data completeness, providing feedback to the Technical Account Executive.
• Receive and catalogue supplies, including reagents and chemicals, into the lab.
• Perform in-house quality measurements and calibration of scientific equipment.
• Conduct cell lysis.
• Prepare reagents and maintain reagent/chemical stock levels.
• Adhere to good lab practices, and participate in quality improvement projects.
• Complete documentation for accountability and traceability of products in an ISO17025 environment.
• Use light microscope.
• Lead the process for maintaining customer stock levels and shipments between company labs.
• Maintain a clean and safe work environment through organized and consistent practices.
• Demonstrate teamwork, collaboration, and ability to work with minimal supervision.
• Exhibit strong attention to detail and follow written and verbal instructions precisely.
• Perform any other duties appropriate to the role.

Experience, Knowledge and Qualifications

• Lab work to ISO 17025 standard.
• Strong pipetting skills and experience.
• Experience and comfort level working with chemicals in a lab setting.
• Demonstrates effective communication skills to convey and receive information.
• Proficient in MS Office Suite and basic computer skills.
• Strong attention to detail.
• Ability to set priorities and meet deadlines.
• Exceptional organisational skills and attention to detail.
• Degree in Life Science or relevant field.