At a Glance
- Tasks: Support day-to-day client activities and manage communications with industry supporters.
- Company: Dynamic company in Ware with a focus on sales and marketing.
- Benefits: Competitive salary and a supportive team environment.
- Other info: Join a small team where your contributions are valued and career growth is encouraged.
- Why this job: Gain hands-on experience in client coordination and marketing while making a real impact.
- Qualifications: Experience in admin or customer service, with strong organisational skills.
The predicted salary is between 29250 - 35750 £ per year.
Our growing client based in Ware is currently recruiting for a Client Account Coordinator to support the day-to-day administration of industry supporter, sales and marketing activities across the business.
This role is fully onsite, working 9am-4.30pm, Monday-Friday. The salary on offer for this role is competitive.
- Main responsibilities
- Manage day-to-day contact with Industry Supporters
- Onboarding with package briefs and promotional opportunities.
- Maintain up-to-date records of contacts, package benefits, renewal dates and activity.
- Coordinate the delivery of benefits included within supporter packages.
- Uploading and updating of content across Word Press, Mailchimp and social media platforms where required.
- Prepare and schedule content, promotional copy and digital updates in line with the business’ wider marketing activity.
- Ensure agreed activity is delivered on time and accurately.
- Keep track of promotions and activity so the team can demonstrate value delivered to clients.
- Add to database leads from social media outreach campaigns.
- Support commercial activity, including stakeholder communications.
- Help ensure information is shared internally so activity is delivered smoothly.
- Support reporting on renewals, sponsorship activity and campaign delivery.
- Help ensure the team have up-to-date information on commitments, renewal dates and promotional activity.
- Provide general administrative support for activity as required by the CEO.
Person specification
- Experience in an admin, customer service, sales support, events or coordination role
- Good organisational skills and attention to detail
- Good written and verbal communication skills
- Confidence communicating by email and phone
- Ability to manage multiple tasks and deadlines
- Comfortable using Microsoft Office, databases, spreadsheets and/or CRM systems
- Knowledge of using social media platforms, Mailchimp and Word Press to support marketing, communications or promotional activity
- A proactive and positive approach to work
- Ability to work well as part of a small team
- Willingness to support a range of tasks.
Skills and attributes
- Organised and reliable
- Confident making follow-up calls and sending emails
- Good attention to detail
- Able to juggle different tasks and keep activity moving
- Positive, practical and willing to get stuck in
- Comfortable supporting both administrative and outward-facing work
Due to the high volume of applications we receive, only shortlisted candidates will be contacted.
If you do not hear from us, please assume your application has not been successful on this occasion.
We appreciate your interest and wish you the best of luck in your job search.
Client Account Coordinator in Ware employer: Room At The Top Recruitment Careers
Join a dynamic and innovative UK manufacturer in Hoddesdon, where we prioritise employee growth and a collaborative work culture. As the Head of Pre-Construction, you will benefit from a competitive salary, excellent company perks, and the opportunity to lead a dedicated team in a thriving industry. Our commitment to forward-thinking practices ensures that you will be part of a meaningful journey, contributing to exciting projects while enjoying a supportive environment that values your expertise.
Contact Details:
Room At The Top Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Coordinator in Ware
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Room At The Top Recruitment Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Room At The Top Recruitment Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Account Coordinator in Ware
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Room At The Top Recruitment Careers:Your cover letter is your chance to shine! Tell us why you want to work at Room At The Top Recruitment Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Room At The Top Recruitment Careers!
How to prepare for a job interview at Room At The Top Recruitment Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
