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- Tasks: Provide excellent customer service and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at Room 12, the best student night spot in Chichester!
- Benefits: Flexible shifts, friendly environment, and opportunities for career progression.
- Other info: Shifts finish at 4am, so ensure safe travel home!
- Why this job: Perfect for night owls who love engaging with people and making their night special.
- Qualifications: Customer service experience preferred; hospitality knowledge is a bonus.
The predicted salary is between 10 - 12 £ per hour.
Room 12 are hiring for Thursday staff, it's late night but it's the best student night in Chichester! We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.
Responsibilities
- Greet customers and offer a hospitable experience for the entirety of their stay.
- Process customer transactions accurately and efficiently using the point-of-sale system.
- Take food and drink orders confidently.
- Handle customer complaints or concerns in a professional and courteous manner.
- Collaborate with other team members to ensure smooth service.
Experience
- Previous experience in a customer service role is preferred.
- Knowledge of hospitality industry is a plus.
- Familiarity with bartending is beneficial.
- Understanding of food safety regulations is desirable.
Skills
- Excellent communication and interpersonal skills.
- Strong attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Friendly and approachable demeanor with a customer-centric mindset.
- Problem-solving skills to address customer issues effectively.
If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you. If you're fun, friendly and a night owl please apply. Shifts finish at 4am so please make sure you can get home safely.
FOH Team Member in Chichester employer: Room 12
Contact Detail:
Room 12 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member in Chichester
✨Tip Number 1
Get to know the venue! Before your interview, pop by Room 12 and soak up the atmosphere. This will help you understand their vibe and show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios, like a tricky customer or a busy night. Being prepared will help you shine during the interview and show that you can keep your cool under pressure.
✨Tip Number 3
Network with current staff! If you know anyone who works at Room 12, chat with them about their experiences. They might share insider tips that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you'll ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
We think you need these skills to ace FOH Team Member in Chichester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the friendly and approachable side of you that fits perfectly with our team. Don't be afraid to show us why you're passionate about customer service!
Tailor Your Experience: Make sure to highlight any previous customer service experience you have, especially in hospitality. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Remember, we’re looking for someone who can communicate effectively, so show us you can do just that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Room 12
✨Know the Venue
Before your interview, take some time to familiarise yourself with Room 12. Visit the venue if you can, check out their menu, and understand their vibe. This will help you show genuine interest and enthusiasm during the interview.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a tricky situation with grace.
✨Practice Your Communication
Strong communication skills are key for a Front of House role. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Be Ready for Fast-Paced Scenarios
Expect questions that assess how you handle pressure and multitasking. Prepare to discuss how you've managed busy shifts in the past, and think of strategies you use to stay organised and efficient when things get hectic.