At a Glance
- Tasks: Provide admin support and excellent customer service in the lettings process.
- Company: Join a supportive organisation dedicated to making a positive impact in housing.
- Benefits: Competitive salary, professional development, and opportunities for recognised qualifications.
- Other info: No housing experience needed; we’ll help you grow and succeed!
- Why this job: Play a key role in helping people find quality homes and enhance your career.
- Qualifications: GCSE English and Maths, strong admin skills, and a positive attitude.
The predicted salary is between 16352 - 16352 £ per year.
- Lettings Assistant
- £16,352 per annum (based on FTE of £27,254), 22.2 hours per week Monday to Friday
Are you highly organised, customer-focused and looking to build a rewarding career in housing?
We are looking for a proactive and enthusiastic Lettings Assistant to join our Lettings Team and help us provide excellent services to our customers and communities.
This is an exciting opportunity to play a key role in helping people access quality homes, supporting tenancy changes, minimising void periods, and delivering an efficient and seamless lettings service.
About the Role
As a Lettings Assistant, you will provide vital administrative and customer service support across the lettings process, ensuring homes are let quickly and efficiently while delivering an outstanding customer experience.
Working closely with colleagues across the organisation, you will support customers throughout their tenancy journey, maintain accurate records, manage enquiries, and help ensure compliance with policies, procedures and regulatory requirements.
What we're looking for
- GCSE English and Maths (or equivalent).
- Excellent administration and organisational skills.
- Excellent customer service skills.
- IT literacy, including Microsoft Office.
- Positive attitude and willingness to learn.
Housing experience is welcome but not essential. We will support the right candidate to develop their career, including opportunities to undertake CIH housing qualifications.
Why Join Us?
You'll be joining an organisation that is committed to supporting colleagues, developing talent and making a positive difference to the lives of our customers and communities.
We offer opportunities for learning and professional development, including support towards recognised housing qualifications.
Closing date for applications is 9am on 19 November 2026.
Lettings Assistant in Evesham employer: Rooftop Housing Group
Join our dynamic team in Evesham as a Finance Business Partner, where you'll play a pivotal role in shaping financial strategies and driving impactful decision-making. We pride ourselves on fostering a supportive and inclusive work culture that values professional growth, offering you the chance to lead and develop your team while collaborating closely with senior management. With competitive compensation and a commitment to diversity, we invite you to be part of an organisation that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Assistant in Evesham
✨Get Friendly with Local Agents
In the real-estate game, networking is crucial. Head down to local property viewings or open houses and chat up the agents. Get to know them, they could have leads on part-time gigs or internships that aren’t even advertised yet!
✨Use Community Boards
Check out community boards or online local forums like Facebook groups specifically for your area’s real estate market. Often, agents or property management companies post about part-time roles that might not make it to the big job sites.
✨Join Real Estate Meetups
Look for local real estate meetups or networking events; these are gold mines for meeting potential employers and learning about new opportunities. Don’t be shy—put yourself out there and show your enthusiasm for real estate!
✨Browse Rooftop Housing Group for Part-Time Openings
Make sure to regularly check out our website at Rooftop Housing Group. We often list part-time positions straight from the source, and applying through our site can sometimes give you an advantage. Always keep an eye on those listings!
We think you need these skills to ace Lettings Assistant in Evesham
Some tips for your application 🫡
Show Off Your Local Knowledge:In real estate, knowing the area is key! Make sure your CV highlights any experience you have in the local market or community. Whether it’s part-time work in the area or even a few local projects, show us you're in the know!
Highlight Your Communication Skills:Part-time roles in real estate rely heavily on strong communication, both written and verbal. In your cover letter, give examples of how you’ve communicated effectively in previous roles. We're looking for confident communicators who can work with our clients smoothly.
Be Flexible with Your Availability:As you're applying for a part-time role, it's important to communicate your availability clearly. Let us know when you can work, especially during weekends or evenings. This helps us understand how you fit into our current team structure.
Customize Your Application for Us!:Don’t just send out the same CV everywhere! Tailor your application specifically for Rooftop Housing Group and the role of Lettings Assistant. Mention how your skills will contribute to our mission and why you’re excited to be part of our team. We're eager to see what makes you a great match!
How to prepare for a job interview at Rooftop Housing Group
✨Know Your Local Market
As someone looking to step into the real estate game, it's crucial for us to know the local property market inside out. Brush up on the trends, average property prices, and the type of clients in your area. This shows Rooftop Housing Group that you're not just looking for a part-time gig but are genuinely interested in making a difference in the local scene.
✨Be Ready for Scenario Questions
In a real estate interview, we might face role-play or scenario questions designed to gauge our problem-solving skills. Think about potential client scenarios, like handling a difficult buyer or negotiating prices, and prepare to discuss how you'd manage those situations. This will show Rooftop Housing Group that we can think on our feet!
✨Show Your Value-Added Skills
Even though it's a part-time position, we should highlight any additional skills or tools we bring to the table—think social media savvy or familiarity with property management software. If you've done any relevant coursework or have insights from internships, let’s weave those into the conversation to show our potential value to Rooftop Housing Group.
✨Prepare Your Availability Wisely
Since this is a part-time role, it's key for us to clearly articulate our availability during the interview. Think about peak hours when clients need us and how our flexibility could benefit Rooftop Housing Group. It shows we're committed to being there when needed while balancing our other commitments.