At a Glance
- Tasks: Lead exciting retail projects across petrol stations while travelling and collaborating with diverse teams.
- Company: Dynamic company focused on operational excellence and customer experience.
- Benefits: Competitive salary, company car, generous holiday, and health plans.
- Other info: Join a supportive team with opportunities for growth and development.
- Why this job: Make a real impact in retail while developing your leadership and project management skills.
- Qualifications: Experience in retail or project management, strong relationship-building, and problem-solving skills.
The predicted salary is between 54000 - 66000 £ per year.
We are looking for a Shops Project Manager to lead retail and operational projects across our network of petrol stations. This is a field-based role requiring regular travel, working closely with site teams, suppliers, partners, and internal stakeholders to deliver projects on time, within budget, and to the highest standards. Given the travel requirements of the role, the successful candidate will ideally be based in or around the Southeast.
About the Role
Reporting to the Retail Director, you will manage and deliver retail projects that support business growth, operational excellence and customer experience. You'll lead and support the Retail Merchandiser, oversee the Mystery Motorist programme, and help drive consistency, compliance and retail standards across our network through coaching, training and support for operational teams.
We're interested in hearing from people with a range of experiences and backgrounds. If you can demonstrate many of the qualities below, we'd encourage you to apply even if your experience doesn't align perfectly with every requirement.
What You'll Bring:
- Experience delivering projects, initiatives, or improvements in a retail, operational, multi-site, or customer-focused environment
- Able to build positive relationships and influencing stakeholders
- The ability to organise competing priorities
- Experience leading, coaching and mentoring of teams
- Problem-solving skills and a continuous improvement mindset
Key Responsibilities:
- Lead retail and operational projects from planning through to successful implementation, ensuring milestones, resources and critical paths are effectively managed
- Work collaboratively with Operations, Property and third-party suppliers to ensure successful project delivery
- Manage project plans, timelines, resources, and critical paths
- Lead, support, and develop the Retail Merchandiser, ensuring the successful delivery of retail projects and initiatives
- Conduct regular site visits to monitor project implementation and standards
- Manage the Mystery Motorist programme and associated reporting
- Analyse project outcomes and identify opportunities for improvement
- Ensure projects are delivered safely, efficiently, and in line with company standards
What we offer:
- Competitive Salary
- Company Car
- 25 days annual holiday (in addition to your 8 paid bank holiday days)
- A contributory pension scheme with matching rates
- Simplyhealth – Cashback Dental and Optician Health plans
- Employee Health
Shops Project Manager employer: RONTEC Roadside Retail Limited.
RONTEC Roadside Retail Limited. is an excellent employer that prioritises employee well-being and professional growth, offering 25 days of annual holiday and a contributory pension scheme. With a strong emphasis on diversity and inclusion, the company fosters a dynamic work culture where proactive individuals can thrive while directly supporting the Operations Director in enhancing business performance.
Contact Details:
RONTEC Roadside Retail Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shops Project Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like RONTEC Roadside Retail Limited., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like RONTEC Roadside Retail Limited.!
We think you need these skills to ace Shops Project Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at RONTEC Roadside Retail Limited., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at RONTEC Roadside Retail Limited. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show RONTEC Roadside Retail Limited. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at RONTEC Roadside Retail Limited.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
