Project Manager in London

Project Managers at RONIN International act as the single point of contact between our clients' multimarket research projects and RONIN's operational teams and fieldwork partners to ensure that projects exceed client expectations and result in fruitful ongoing partnerships.

Core Duties

• Primary Client Contact from project initiation through completion.
• Fieldwork Liaison ensuring clear and consistent communication during the fieldwork phase.
• High‐Quality Data Collection across all projects, upholding industry standards.
• Obstacle Identification early on or as they arise and proactively providing effective solutions.
• Internal Coordination to meet project milestones and deadlines efficiently.
• External Partner Collaboration during the fieldwork stage.
• Client Support addressing any challenges encountered during field operations.
• Deadline and Budget Management while keeping the project within the allocated budget.
• Questionnaire Testing and ensuring survey design follows best practices, collaborating closely with internal scripting and data processing teams.
• Client Objective Alignment with best practices, replicating preferred ways of working where necessary.
• Project Mix Handling of qualitative and quantitative projects, including online, CATI, and digital platforms.

Other Duties

• Internal Kick‐off Meetings with clients and teams to align on objectives and expectations.
• Internal Briefings Leadership to ensure all team members are fully informed about project goals, tasks, and timelines.
• Sampling Method Understanding to ensure accurate and reliable data collection.
• Project Budget Management including monitoring costs and outsourcing to stay within financial limits.
• Quality Standard Compliance with all relevant market research quality standards and regulations throughout the project.

Person Specification

• Relevant role specific qualifications (e.g degree in project management or business administration).
• Strong interpersonal skills.
• Effective listener and negotiator.
• Strong planning and organisational abilities.
• Capability to manage multiple tasks and projects simultaneously.
• Time management and prioritisation of tasks.
• Ability to delegate when necessary.
• Flexibility and adaptability in resolving project challenges.
• Maintain excellent understanding of operational market research best practice and developments.
• Good knowledge and understanding of applicable standards, codes of conduct and legislation governing data collection in a market research environment, including ISO 20252, ISO 27001, GDPR, TCPA, MRS, IQCS, ESOMAR, EphMRA, BHBIA.
• Experience in building and maintaining effective working relationships.
• Proven track record of successful project management experience.
• Competent user of Microsoft Excel.
• Ability to work well with others.
• Takes ownership of tasks and responsibilities, and is accountable for their outcomes.
• Ability to manage client expectations and maintain client satisfaction.
• Continuous learning and professional development within the industry.
• Team player.
• Versatility, enthusiasm, and tenacity.
• Commercial acumen – able to demonstrate previous contribution to company performance.
• Professional and driven, demonstrating a keen intellectual curiosity.
• Act as a role model in embodying core RONIN values and culture.
• Self‐starter with the ability to learn quickly and work in a fast‐paced environment.
• High ethical standards and integrity in research and project management.

Desirable Skills

• Understanding of International survey research and multi‐language/multi‐cultural best practice, local legislation and guidelines.
• Good knowledge of CATI / online / mixed methodology and new survey research best practice.
• Understanding of digital recruitment and desk research capabilities.
• Understanding of qualitative and quantitative methodologies and/or specific processes and requirements.
• Proficiency in data collection software and tools.
• Ability to learn and adapt to new technologies quickly.
• Capability to manage conflicts and foster a collaborative environment.
• Meticulous and detail‐oriented approach to project tasks.
• Ability to ensure all aspects of the project are considered and accounted for.
• Openness to change and ability to adapt to new situations and environments.
• Inquisitive and forward‐thinking – always challenging current methods and actively looking at ways to do things more efficiently.

Seniority Level Mid‐Senior level

Employment Type Full‐time

Job Function Project Management

Industries Market Research