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- Tasks: Conduct engaging telephone interviews to gather valuable market insights.
- Company: Join RONIN International, an award-winning market research company with a global reach.
- Benefits: Enjoy flexible working hours, competitive pay, and performance bonuses.
- Why this job: Be part of a dynamic team with opportunities for career growth and development.
- Qualifications: Fluent in Dutch and English, with strong communication skills; no prior experience needed.
- Other info: This role is office-based in London or Lancaster, on a zero hours contract.
About us
RONIN International is an award winning independent market research company. Offering market research worldwide, we are proud to be the research partner of many leading global brands.
About the role
The RONIN CATI (Telephone Interviewing) department was founded in 1998, to provide support on research fieldwork around the world.
Our global CATI presence allows us to engage with diverse markets and demographics through conversations led by our expert Telephone Interviewers. With this capability, we reach respondents across geographical boundaries, ensuring research insights are globally relevant.
Each month, we conduct thousands of interviews with consumers and B2B audiences, focusing on ‘Hard-to-Reach’ groups such as high-calibre professionals, senior management, scientists, specialists, policymakers, KOLs, and other top-tier opinion leaders.
We currently operate three CATI locations globally, with over 200 interviewers covering 32+ languages. Join us as our team grows, we offer a dynamic environment with flexible working hours and ample career development opportunities.
We currently require Dutch speakers who are confident with communicating with business professionals located in The Netherlands.
Rates of pay from £12 + holiday + performance bonus.
Key responsibilities.
- Conduct telephone interviews using CATI methodology.
- Engage with people from various backgrounds to collect valuable insights.
- Full training on CATI methodology provided.
- Entry-level positions with potential for career growth as the department expands.
Reporting to:
CATI Manager
Location:
This role is currently only office-based (RONIN London office, or Lancaster office)
Contract:
Zero hours contract, project to project.
Essential skills.
- Excellent telephone manner.
- Confident interpersonal and communication skills.
- Dutch language proficiency with good English skills.
- Perseverance.
- Strong organisational and time management skills.
- Good computer literacy and attention to detail.
- Previous market research experience is a plus but not required.
Requirements:
Evidenced Right to Work in the UK
How to Apply:
Email your CV, and a short cover note explaining why you would be a great fit for this role and sharing with us why you’d like to join RONIN International to joinus@ronin.com. If you require any reasonable adjustments to be made to the recruitment process, please include this in your cover note. Please include the job title in the subject line of your email.
RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with, and eliminating unlawful discrimination. We base all our employment decisions on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
Dutch Market Research Interviewer (Phone) employer: RONIN International
Contact Detail:
RONIN International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Market Research Interviewer (Phone)
✨Tip Number 1
Familiarize yourself with CATI methodology before the interview. Understanding how telephone interviewing works will help you demonstrate your enthusiasm and readiness for the role during your conversation with us.
✨Tip Number 2
Practice your Dutch language skills, especially in a business context. Being able to communicate confidently with professionals in their native language will set you apart from other candidates.
✨Tip Number 3
Showcase your interpersonal skills during the interview. We value candidates who can engage effectively with diverse audiences, so be prepared to discuss any relevant experiences that highlight your communication abilities.
✨Tip Number 4
Research RONIN International and our market research projects. Having knowledge about our company and the type of work we do will demonstrate your genuine interest in joining our team.
We think you need these skills to ace Dutch Market Research Interviewer (Phone)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dutch Market Research Interviewer. Familiarize yourself with CATI methodology and the types of interviews you will be conducting.
Craft Your Cover Note: Write a concise cover note that highlights your communication skills and why you are interested in joining RONIN International. Be sure to mention your proficiency in Dutch and any relevant experience, even if it's not directly related to market research.
Tailor Your CV: Update your CV to reflect your skills and experiences that align with the job description. Emphasize your telephone manner, organizational skills, and any previous roles that demonstrate your ability to engage with diverse audiences.
Follow Application Instructions: When submitting your application, ensure you include the job title in the subject line of your email and send it to the correct address. Double-check for any specific requirements mentioned in the job description, such as including a request for reasonable adjustments if needed.
How to prepare for a job interview at RONIN International
✨Showcase Your Communication Skills
Since the role requires excellent telephone manners and confident interpersonal skills, practice articulating your thoughts clearly. Consider doing mock interviews to refine your communication style and ensure you can engage effectively with business professionals.
✨Demonstrate Your Language Proficiency
As a Dutch Market Research Interviewer, fluency in Dutch is essential. Be prepared to showcase your language skills during the interview. You might be asked to conduct a brief conversation in Dutch to assess your proficiency.
✨Highlight Your Organizational Skills
The role demands strong organizational and time management skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, demonstrating your ability to stay organized under pressure.
✨Express Your Interest in Market Research
Even if you lack direct experience, show enthusiasm for market research. Share why you are interested in this field and how you believe your skills can contribute to RONIN International's mission of providing valuable insights through telephone interviews.
