At a Glance
- Tasks: Conduct engaging telephone interviews to gather valuable insights using CATI methodology.
- Company: Join RONIN International, an award-winning market research company with a global reach.
- Benefits: Flexible hours, full training, and opportunities for career growth in a dynamic environment.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real impact by connecting with diverse individuals and gathering key insights.
- Qualifications: Confident communication skills and native language proficiency; market research experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
Department: CATI
Reporting to: CATI Manager
Contract: Zero hours contract
About Us
RONIN International is an award-winning independent market research and consultancy company. We offer qualitative, quantitative, and mixed-methods market research worldwide, partnering with leading global brands.
Our skilled interviewers use CATI (Computer-Assisted Telephone Interviewing) to conduct precise telephone interviews, ensuring we connect with individuals who provide key insights for research objectives.
About the Role
Our global CATI presence allows us to engage with diverse markets and demographics through conversations led by our expert Telephone Interviewers. With this capability, we reach respondents across geographical boundaries, ensuring research insights are globally relevant.
Each month, we conduct thousands of interviews with consumers and B2B audiences, focusing on ‘Hard-to-Reach’ groups such as high-calibre professionals, senior management, scientists, specialists, policymakers, KOLs, and other top-tier opinion leaders. We currently operate three CATI locations globally, with over 200 interviewers covering 32+ languages. Join us as our team grows, we offer a dynamic environment with flexible working hours and ample career development opportunities.
Key Responsibilities & Accountabilities
- Conduct telephone interviews using CATI methodology.
- Engage with people from various backgrounds to collect valuable insights.
- Excellent telephone manner.
- Confident interpersonal and communication skills.
- Native language proficiency with good English skills.
- Perseverance.
- Strong organisational and time management skills.
- Good computer literacy and attention to detail.
- Previous market research experience is a plus but not required.
What we offer
- Full training on CATI methodology.
- Entry-level positions for career growth as the department expands.
Requirements
- Evidenced Right to Work in the UK by the start of contract.
How to apply
Email your CV, and a short cover note explaining why you would be a great fit for this role and sharing with us why you’d like to join RONIN International. If you require any reasonable adjustments to be made to the recruitment process, please include this in your cover note. Please include the job title in the subject line of your email.
RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with, and eliminating unlawful discrimination. We base all our employment decisions based on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
English Speaking Telephone Interviewer in London employer: RONIN Corporation
RONIN International is an exceptional employer, offering a dynamic and flexible work environment that fosters career growth through comprehensive training in CATI methodology. With a commitment to diversity and inclusion, employees are encouraged to engage with a variety of global markets, making each day rewarding as they contribute to meaningful research insights. The zero hours contract allows for adaptability, making it an ideal opportunity for those seeking a balance between work and personal commitments.
StudySmarter Expert Advice🤫
We think this is how you could land English Speaking Telephone Interviewer in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on RONIN International. Understand their values, recent projects, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on your telephone manner and how you engage with different types of people. The more comfortable you are speaking, the better you'll perform during the real deal.
✨Tip Number 3
Show off your skills! During the interview, highlight your organisational and time management skills. Share examples of how you've successfully managed tasks in the past, especially if they relate to working with diverse groups or handling challenging situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace English Speaking Telephone Interviewer in London
Some tips for your application 🫡
Craft a Catchy Cover Note:Your cover note is your chance to shine! Keep it short and sweet, but make sure to highlight why you’re the perfect fit for the Telephone Interviewer role. Show us your enthusiasm for joining RONIN International!
Tailor Your CV:Don’t just send out the same CV everywhere. Tailor it to match the job description! Highlight any relevant skills or experiences that align with conducting telephone interviews and engaging with diverse audiences.
Show Off Your Communication Skills:Since this role is all about communication, make sure your written application reflects your excellent telephone manner. Use clear and concise language, and don’t forget to proofread for any typos!
Follow Application Instructions:We love it when candidates pay attention to detail! Make sure to include the job title in the subject line of your email and mention any adjustments you might need in your cover note. It shows you’re serious about the application process!
How to prepare for a job interview at RONIN Corporation
✨Know Your CATI Basics
Before the interview, brush up on the fundamentals of Computer-Assisted Telephone Interviewing (CATI). Understanding how it works and its importance in market research will show your enthusiasm for the role and help you answer questions confidently.
✨Practice Your Telephone Manner
Since this role heavily relies on telephone communication, practice your telephone manner. Record yourself conducting mock interviews to refine your tone, clarity, and engagement skills. This will help you sound professional and approachable during the actual interview.
✨Showcase Your Interpersonal Skills
Prepare examples that highlight your interpersonal and communication skills. Think of situations where you've successfully engaged with diverse individuals or handled challenging conversations. This will demonstrate your ability to connect with respondents from various backgrounds.
✨Be Ready to Discuss Flexibility and Organisation
As the role offers flexible working hours, be prepared to discuss how you manage your time effectively. Share strategies you use to stay organised and ensure you meet deadlines, as this is crucial for conducting interviews efficiently.
