At a Glance
- Tasks: Conduct engaging telephone interviews to gather valuable insights from diverse audiences.
- Company: Join RONIN International, an award-winning market research company with a global reach.
- Benefits: Flexible working hours, full training, and opportunities for career growth.
- Other info: Dynamic office environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact by connecting with key opinion leaders and hard-to-reach groups.
- Qualifications: Excellent communication skills and a confident telephone manner are essential.
The predicted salary is between 12 - 15 € per hour.
About Us
RONIN International is an award-winning independent market research and consultancy company. We offer qualitative, quantitative, and mixed-methods market research worldwide, partnering with leading global brands. Our skilled interviewers use CATI (Computer-Assisted Telephone Interviewing) to conduct precise telephone interviews, ensuring we connect with individuals who provide key insights for research objectives.
About the Role
Our global CATI presence allows us to engage with diverse markets and demographics through conversations led by our expert Telephone Interviewers. With this capability, we reach respondents across geographical boundaries, ensuring research insights are globally relevant. Each month, we conduct thousands of interviews with consumers and B2B audiences, focusing on ‘Hard-to-Reach’ groups such as high-calibre professionals, senior management, scientists, specialists, policymakers, KOLs, and other top-tier opinion leaders. We currently operate three CATI locations globally, with over 200 interviewers covering 32+ languages. Join us as our team grows; we offer a dynamic environment with flexible working hours and ample career development opportunities.
Key responsibilities
- Conduct telephone interviews using CATI methodology.
- Engage with people from various backgrounds to collect valuable insights.
What we offer
- Full training on CATI methodology.
- Entry-level positions with potential for career growth as the department expands.
Reporting to CATI Manager
Location This role is currently only office-based (RONIN London office, or Lancaster office)
Contract Zero hours contract
Essential skills
- Excellent telephone manner.
- Confident interpersonal and communication skills.
- Native language proficiency with good English skills.
- Perseverance.
- Strong organisational and time management skills.
- Good computer literacy and attention to detail.
- Previous market research experience is a plus but not required.
Requirements
- Evidenced Right to Work in the UK by the start of contract.
RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with, and eliminating unlawful discrimination. We base all our employment decisions on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
ENGLISH SPEAKING TELEPHONE INTERVIEWERS employer: RONIN Corporation
RONIN International is an exceptional employer, offering a dynamic work environment in London or Lancaster, where employees can thrive through flexible working hours and comprehensive training in CATI methodology. With a strong commitment to equality, diversity, and inclusion, we provide meaningful career development opportunities for our Telephone Interviewers, ensuring that every team member feels valued and empowered to contribute to impactful market research.
StudySmarter Expert Advice🤫
We think this is how you could land ENGLISH SPEAKING TELEPHONE INTERVIEWERS
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on RONIN International. Understand their values, recent projects, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on your telephone manner and how you engage with different types of people. The more comfortable you are speaking on the phone, the better you'll perform during the actual interview.
✨Tip Number 3
Show off your skills! During the interview, highlight your communication skills and any relevant experience, even if it’s not directly in market research. Talk about times when you've successfully engaged with others or managed your time effectively – these are key for the role!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team at RONIN.
We think you need these skills to ace ENGLISH SPEAKING TELEPHONE INTERVIEWERS
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about engaging with people, make sure your application highlights your excellent telephone manner and communication skills. We want to see how you can connect with others, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the Telephone Interviewer role. Mention any relevant experience or skills that align with our needs, especially if you've worked in market research before. It helps us see why you're a great fit!
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your passion for connecting with diverse individuals and your enthusiasm for gathering insights. We’re looking for genuine candidates who are excited about the role!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and can get you on board as part of our growing team!
How to prepare for a job interview at RONIN Corporation
✨Know Your CATI Basics
Familiarise yourself with the Computer-Assisted Telephone Interviewing (CATI) methodology. Understanding how it works will not only impress your interviewers but also help you articulate your thoughts clearly during the interview.
✨Show Off Your Communication Skills
Since this role heavily relies on excellent telephone manners and communication skills, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with the format.
✨Research RONIN International
Dive into what RONIN International does and their approach to market research. Knowing their values and recent projects can give you an edge and show that you're genuinely interested in the company.
✨Prepare for Diverse Conversations
Be ready to engage with a variety of respondents from different backgrounds. Think about how you would approach conversations with high-calibre professionals or policymakers, and be prepared to adapt your style accordingly.
