At a Glance
- Tasks: Conduct engaging telephone interviews to gather valuable insights using CATI methodology.
- Company: Join RONIN International, an award-winning market research company with a global reach.
- Benefits: Flexible hours, full training, and opportunities for career growth in a dynamic environment.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real impact by connecting with diverse individuals and gathering key research insights.
- Qualifications: Strong communication skills and a passion for engaging with people; experience is a plus but not required.
The predicted salary is between 12 - 15 € per hour.
Department: CATI
Reporting to: CATI Manager
Contract: Zero hours contract
About Us
RONIN International is an award-winning independent market research and consultancy company. We offer qualitative, quantitative, and mixed-methods market research worldwide, partnering with leading global brands. Our skilled interviewers use CATI (Computer-Assisted Telephone Interviewing) to conduct precise telephone interviews, ensuring we connect with individuals who provide key insights for research objectives.
About the Role
Our global CATI presence allows us to engage with diverse markets and demographics through conversations led by our expert Telephone Interviewers. With this capability, we reach respondents across geographical boundaries, ensuring research insights are globally relevant. Each month, we conduct thousands of interviews with consumers and B2B audiences, focusing on ‘Hard-to-Reach’ groups such as high-calibre professionals, senior management, scientists, specialists, policymakers, KOLs, and other top-tier opinion leaders. We currently operate three CATI locations globally, with over 200 interviewers covering 32+ languages. Join us as our team grows, we offer a dynamic environment with flexible working hours and ample career development opportunities.
Key Responsibilities & Accountabilities
- Conduct telephone interviews using CATI methodology.
- Engage with people from various backgrounds to collect valuable insights.
- Excellent telephone manner.
- Confident interpersonal and communication skills.
- Native language proficiency with good English skills.
- Perseverance.
- Strong organisational and time management skills.
- Good computer literacy and attention to detail.
- Previous market research experience is a plus but not required.
What we offer
- Full training on CATI methodology.
- Entry-level positions for career growth as the department expands.
Requirements
- Evidenced Right to Work in the UK by the start of contract.
How to apply
Email your CV, and a short cover note explaining why you would be a great fit for this role and sharing with us why you’d like to join RONIN International to joinus@ronin.com. If you require any reasonable adjustments to be made to the recruitment process, please include this in your cover note. Please include the job title in the subject line of your email.
RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with, and eliminating unlawful discrimination. We base all our employment decisions based on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
English Speaking Telephone Interviewer employer: RONIN Corporation
RONIN International is an exceptional employer that values diversity and inclusion, offering a dynamic work environment with flexible hours and comprehensive training in CATI methodology. As a Telephone Interviewer, you will have the opportunity to engage with a wide range of respondents, contributing to meaningful market research while enjoying ample career development prospects within a globally recognised company. Join us to be part of a team that prioritises employee growth and fosters a culture of respect and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land English Speaking Telephone Interviewer
✨Tip Number 1
Get to know the company! Research RONIN International and understand their values and mission. This will help you tailor your conversation during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, try role-playing with a friend or family member. This will help you get comfortable with the CATI methodology and improve your telephone manner, which is crucial for this role.
✨Tip Number 3
Be ready to showcase your communication skills! During the interview, focus on how you engage with people from different backgrounds. Share examples of how you've successfully communicated in past experiences, even if they're not directly related to market research.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace English Speaking Telephone Interviewer
Some tips for your application 🫡
Craft a Catchy Cover Note:Your cover note is your chance to shine! Keep it short and sweet, but make sure to highlight why you’re the perfect fit for the Telephone Interviewer role. Show us your enthusiasm for joining RONIN International!
Tailor Your CV:Don’t just send a generic CV! Tailor it to match the job description. Emphasise your communication skills and any relevant experience, even if it’s not directly in market research. We want to see how you can bring value to our team!
Follow the Application Instructions:Make sure you follow the application instructions to the letter. Include the job title in the subject line of your email and mention any adjustments you might need. It shows attention to detail, which is super important for this role!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity goes a long way, and we’re looking for individuals who can engage with diverse audiences confidently.
How to prepare for a job interview at RONIN Corporation
✨Know Your CATI Basics
Before the interview, brush up on your understanding of CATI methodology. Familiarise yourself with how it works and why it's important in market research. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Practice Your Telephone Manner
Since you'll be conducting interviews over the phone, practice your telephone etiquette. Speak clearly, listen actively, and maintain a friendly tone. You might even want to do a mock interview with a friend to get comfortable with the format and receive feedback.
✨Research RONIN International
Take some time to learn about RONIN International and their work in market research. Understanding their values, mission, and the types of projects they undertake will help you tailor your answers and demonstrate your enthusiasm for joining their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the training process, team dynamics, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
