English Speaking Telephone Interviewer
English Speaking Telephone Interviewer

English Speaking Telephone Interviewer

City of London Full-Time No home office possible
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RONIN Corporation

At a Glance

  • Tasks: Conduct engaging telephone interviews to gather valuable insights using CATI methodology.
  • Company: Join RONIN International, an award-winning market research company with a global reach.
  • Benefits: Flexible working hours, full training, and opportunities for career growth.
  • Why this job: Make a real impact by connecting with diverse individuals and gathering key insights.
  • Qualifications: Strong communication skills and a passion for engaging with people; experience is a plus.
  • Other info: Dynamic environment with a commitment to diversity and inclusion.

Department: CATI

Reporting to: CATI Manager

Contract: Zero hours contract

About Us

RONIN International is an award-winning independent market research and consultancy company. We offer qualitative, quantitative, and mixed-methods market research worldwide, partnering with leading global brands.

Our skilled interviewers use CATI (Computer-Assisted Telephone Interviewing) to conduct precise telephone interviews, ensuring we connect with individuals who provide key insights for research objectives.

About the Role

Our global CATI presence allows us to engage with diverse markets and demographics through conversations led by our expert Telephone Interviewers. With this capability, we reach respondents across geographical boundaries, ensuring research insights are globally relevant.

Each month, we conduct thousands of interviews with consumers and B2B audiences, focusing on ‘Hard-to-Reach’ groups such as high-calibre professionals, senior management, scientists, specialists, policymakers, KOLs, and other top-tier opinion leaders.

We currently operate three CATI locations globally, with over 200 interviewers covering 32+ languages. Join us as our team grows, we offer a dynamic environment with flexible working hours and ample career development opportunities.

Key Responsibilities & Accountabilities

  • Conduct telephone interviews using CATI methodology.
  • Engage with people from various backgrounds to collect valuable insights.
  • Excellent telephone manner.
  • Confident interpersonal and communication skills.
  • Native language proficiency with good English skills.
  • Perseverance.
  • Strong organisational and time management skills.
  • Good computer literacy and attention to detail.
  • Previous market research experience is a plus but not required.

What we offer

  • Full training on CATI methodology.
  • Entry-level positions for career growth as the department expands.

Requirements

Evidenced Right to Work in the UK by the start of contract.

How to apply

Email your CV, and a short cover note explaining why you would be a great fit for this role and sharing with us why you’d like to join RONIN International to [emailprotected] . If you require any reasonable adjustments to be made to the recruitment process, please include this in your cover note. Please include the job title in the subject line of your email.

RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with, and eliminating unlawful discrimination. We base all our employment decisions on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

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English Speaking Telephone Interviewer employer: RONIN Corporation

RONIN International is an exceptional employer that values diversity and inclusion, offering a dynamic work environment for English Speaking Telephone Interviewers. With flexible working hours and comprehensive training on CATI methodology, employees have ample opportunities for career growth while engaging with a variety of global markets. Join a team that prioritises respect and collaboration, ensuring every voice is heard and valued.
RONIN Corporation

Contact Detail:

RONIN Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land English Speaking Telephone Interviewer

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on RONIN International. Understand their values, recent projects, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on your telephone manner and how you engage with different types of people. The more comfortable you are speaking, the better you'll perform during the real deal.

✨Tip Number 3

Show off your skills! During the interview, highlight your organisational and time management skills. Share examples of how you've successfully managed tasks in the past. This will demonstrate that you can handle the demands of the role effectively.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace English Speaking Telephone Interviewer

Telephone Interviewing
CATI Methodology
Interpersonal Skills
Communication Skills
Organisational Skills
Time Management
Computer Literacy
Attention to Detail
Native Language Proficiency
English Proficiency
Perseverance
Market Research Experience

Some tips for your application 🫡

Craft a Catchy Cover Note: Your cover note is your chance to shine! Keep it short and sweet, but make sure to highlight why you’re the perfect fit for the Telephone Interviewer role. Show us your enthusiasm for joining RONIN International!

Tailor Your CV: Don’t just send a generic CV. Tailor it to match the job description! Emphasise your communication skills and any relevant experience, even if it’s not directly in market research. We love seeing how your unique background can contribute to our team.

Show Off Your Personality: We’re looking for confident communicators, so let your personality shine through in your application. Use a friendly tone and don’t be afraid to express your passion for engaging with diverse audiences. We want to see the real you!

Follow Application Instructions: Make sure to follow the application instructions carefully. Include the job title in your email subject line and mention any adjustments you might need. This shows us that you pay attention to detail, which is super important for this role!

How to prepare for a job interview at RONIN Corporation

✨Know Your CATI Basics

Before the interview, brush up on your understanding of CATI methodology. Familiarise yourself with how it works and why it's important in market research. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.

✨Practice Your Telephone Manner

Since you'll be conducting interviews over the phone, practice your telephone etiquette. Speak clearly, listen actively, and maintain a friendly tone. You might even want to do a mock interview with a friend to get comfortable with the format and receive feedback.

✨Research RONIN International

Take some time to learn about RONIN International and their work in market research. Understanding their values, mission, and the types of projects they undertake will help you tailor your answers and demonstrate your enthusiasm for joining their team.

✨Prepare for Common Questions

Think about the skills and qualities mentioned in the job description, like perseverance and strong organisational skills. Prepare examples from your past experiences that showcase these traits. This will help you articulate why you're a great fit for the role during the interview.

English Speaking Telephone Interviewer
RONIN Corporation
Location: City of London
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