Night Fulfilment Manager in Cheshunt

Job title: Dispatch Manager - Nights
Contract type: Full time, Permanent
Salary: £36,000
Location: CheshuntWorking Hours:40 hours per week, Sunday to Thursday, 10pm to 7am, with a one hour break each day

About us:
We're Salvo- proud to be the UK's leading online Italian food wholesaler. Our story began in 1968, when our founder, Salvatore Cumbo, spotted a simple but powerful opportunity: helping London's growing Italian restaurant scene source truly authentic ingredients. What started at his kitchen table soon became Britain's first fine Italian food importing business.

Rooted in family values and a deep love for good food, Salvo has grown from a local supplier into a nationwide operation with four depots and a tech-enabled platform serving restaurants, pizzerias, hotels, and delis across the UK.

We've kept the warmth and personal touch of our early days while embracing innovation- whether that's through our user-friendly app, late cut-off times, or expert customer care team. And yes, Salvatore's original kitchen table still sits in our head office, reminding us of where it all began.

If you're excited to be part of a company with heritage, heart, and a bold vision for the future of food, we'll love to hear from you.
The Role:

We are looking for a Night Fulfilment Manager to help coordinate our night warehouse and dispatch operations. You will ensure customer orders are picked accurately, loaded safely and ready for delivery on time.

Working closely with the Warehouse Manager, Supervisors and Transport team, you will help keep the night shift running smoothly, maintain accurate records and ensure health and safety standards are followed. You will also support colleagues across the warehouse and help resolve any issues that could affect dispatch.

Role Responsibilities

Coordinate night dispatch operations to ensure customer orders are ready and vehicles depart on time.

Oversee order picking, packing, pallet wrapping and vehicle loading, ensuring orders are accurate, complete and secure.

Ensure temperature-controlled products are handled and stored correctly throughout the picking and loading process.

Check loads against delivery paperwork and load plans, resolving any errors or discrepancies before departure.

Carry out vehicle readiness checks and report any damage, defects or maintenance concerns.

Work closely with the Transport team to manage delays, vehicle issues and changes to delivery requirements.

Ensure vehicle keys, handheld devices, delivery paperwork and route information are ready for drivers.

Use warehouse and transport systems, including NAV and PODfather, to maintain accurate order, stock and dispatch records.

Monitor dispatch performance, identify recurring issues and help improve accuracy and efficiency.

Maintain a clean, tidy and safe working environment, ensuring equipment is used correctly and health and safety procedures are followed.

Work alongside warehouse colleagues where required, providing practical support across different areas of the operation.

Communicate operational updates and elevate issues to the Warehouse Manager or Senior Operations Manager where appropriate.

Person Specification

Experience

Previous experience in a warehouse, dispatch or logistics environment.

Experience of order picking, packing, pallet wrapping and vehicle loading.

Experience working with food or FMCG products is desirable.

Skills and Abilities

Strong attention to detail, with a focus on order accuracy and completing tasks correctly first time.

Ability to prioritise tasks and meet strict deadlines in a fast-paced environment.

Good communication skills, with the ability to work effectively with warehouse colleagues, drivers and the Transport team.

A practical, problem-solving approach and the ability to respond to changing priorities.

A team-focused attitude, with the confidence to guide and support colleagues when needed.

Basic computer skills and the ability to learn warehouse and transport systems.

Qualifications and Knowledge

A forklift licence and relevant health and safety training are Essential.

Understanding of safe manual handling, vehicle loading and warehouse safety procedures.

Experience using warehouse management systems, such as NAV, and delivery systems, such as PODfather, would be an advantage.

What We Offer:

• Career Development: We are committed to your growth and learning. Our comprehensive learning platform offers access to hundreds of online modules designed to help you enhance your skills and advance your career.
• Holidays: Enjoy our new generous holiday allowance of 31 days annual leave including bank holidays, increasing to 33 days with length of service.
• Wellness Day: We care about your well-being! Each year, take one additional wellness day on us to recharge.
• Discounts: Benefit from a 15% discount on trade prices at Salvo 1968.
• Health & Wellbeing Support: Access a range of support services, including mental health assistance (remote counselling), legal guidance, and financial advice through our Employee Assistance Programme.
• Team Socials: Participate in our vibrant team culture with annual Christmas and summer parties.
• Enhanced Family Leave: We offer up to six months of fully paid maternity/adoption leave, six weeks of fully paid paternity leave, and enhanced shared parental leave, based on length of service.
• Time Off for Fertility Treatment: We understand the importance of family planning. Employees receiving fertility treatment or supporting a partner undergoing treatment can take paid leave for up to six sessions per year.
• Paid Leave for Carers: We support those with caring responsibilities by offering up to five paid leave days per year.
• Paid Company Sick Leave: Employees who have completed their probationary period are entitled to one week of fully paid sick leave.

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