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- Tasks: Lead HR operations and support a thriving workplace culture at Ronald McDonald House Charities UK.
- Company: Join a compassionate charity dedicated to supporting families in need.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Be part of a values-driven team focused on inclusion and continuous improvement.
- Why this job: Make a real difference in people's lives while developing your HR skills.
- Qualifications: Experience in HR management and strong knowledge of UK employment law required.
The predicted salary is between 40000 - 50000 £ per year.
The People and Culture Manager will play a key role in delivering a high-quality, people-centred HR service across Ronald McDonald House Charities UK. Reporting to the Head of People, the role will lead and develop the operational HR function, ensuring best practice, compliance, and compassionate people support that reflects our values, culture and supports our mission. The postholder will manage a small People team and work closely with leaders across the organisation to provide proactive advice, embed consistent people processes, and support a thriving workplace culture.
Key Responsibilities:
- HR Leadership & Operational Delivery: Lead the day‑to‑day delivery of HR operations across the charity, ensuring high standards of service, consistency, and compliance. Function as a trusted advisor to managers, providing pragmatic and compassionate HR guidance aligned with employment law and organisational values. Support the Head of People in embedding people policies, procedures, and initiatives across the organisation.
- People Management & Team Leadership: Line manages and develops the People Consultant, HR Advisor and People Officer, providing clear direction, coaching, and support. Foster a positive work environment, supporting diversity and inclusion and team engagement. Oversee workload planning and prioritisation to ensure key performance indicators are achieved.
- Employee Relations & Case Management: Lead on complex ER cases, including disciplinary, grievance, absence management, and performance issues. Ensure cases are handled fairly, consistently, and in line with charity policies, and UK employment law. Support and upskill managers to confidently handle people matters.
- Employee Lifecycle: Oversee employee lifecycle processes, ensuring consistency and a positive experience. Support fair, inclusive, and consistent recruitment practices across the charity. Ensure effective end‑to‑end employee lifecycle management, including probation, performance, and exits.
- Policy, Compliance & Governance: Maintain and review HR policies and procedures, ensuring legal compliance and best practice. Support audits, reporting, and governance requirements as required. Ensure accurate HR records and data management in line with GDPR and internal standards.
- People Projects & Continuous Improvement: Contribute to and lead people projects aligned with the People Strategy, such as process improvements, system enhancements, wellbeing initiatives, and inclusion work. Use feedback and data to identify opportunities to continuously improve People services and the employee experience.
Person Specification:
- Proven experience in a generalist People/HR Manager role.
- Strong working knowledge of UK employment law and HR best practice.
- Ability to guide, motivate and empower teams.
- Experience in managing complex employee relations cases.
- Experience working in the charity or not-for-profit sector (Desirable).
- Excellent interpersonal and communication skills, with the ability to build trusted relationships across all levels.
- Highly organised with strong diligence and the ability to manage competing priorities.
- A values‑led approach aligned with the mission and ethos of Ronald McDonald House Charities UK.
- Minimum CIPD Level 5 qualification.
People & Culture Manager in England employer: Ronald McDonald House UK
Contact Detail:
Ronald McDonald House UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who have experience in the charity sector. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's culture and values. Show how your experience aligns with their mission and be ready to discuss how you can contribute to a thriving workplace culture.
✨Tip Number 3
Practice your responses to common HR interview questions. Think about your past experiences managing employee relations and how you’ve fostered diversity and inclusion in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace People & Culture Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the key responsibilities and skills mentioned in the job description. Highlight your experience in HR leadership and operational delivery, as well as your knowledge of UK employment law. We want to see how you align with our values and mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about people management and how your previous experiences have prepared you for this role. Be sure to mention any relevant projects or initiatives you've led that align with our goals.
Showcase Your People Skills: In both your CV and cover letter, don’t forget to highlight your interpersonal skills. We’re looking for someone who can build trusted relationships across all levels, so share examples of how you've successfully managed teams or resolved complex employee relations cases.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Ronald McDonald House Charities UK!
How to prepare for a job interview at Ronald McDonald House UK
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Familiarise yourself with the charity sector, especially Ronald McDonald House Charities' mission and values. This will help you demonstrate your understanding of how to align HR strategies with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and leading HR operations. Think about times when you've successfully guided a team through challenges or implemented new processes. This will show them you can foster a positive work environment and support diversity and inclusion.
✨Be Ready for Scenario Questions
Expect questions about handling complex employee relations cases. Prepare to discuss specific situations where you’ve managed disciplinary actions or grievances. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, have some insightful questions ready. Ask about their current HR initiatives or how they measure the success of their people strategies. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values.