At a Glance
- Tasks: Lead HR operations, support managers, and foster a positive workplace culture.
- Company: Join Ronald McDonald House Charities UK, making a difference in people's lives.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and employee wellbeing.
- Why this job: Be a key player in shaping a compassionate and inclusive workplace.
- Qualifications: Experience in HR management and strong knowledge of UK employment law.
The predicted salary is between 40000 - 50000 £ per year.
The People and Culture Manager will play a key role in delivering a high-quality, people-centred HR service across Ronald McDonald House Charities UK. Reporting to the Head of People, the role will lead and develop the operational HR function, ensuring best practice, compliance, and compassionate people support that reflects our values, culture and supports our mission. The postholder will manage a small People team and work closely with leaders across the organisation to provide proactive advice, embed consistent people processes, and support a thriving workplace culture.
- HR Leadership & Operational Delivery
- Lead the day‑to‑day delivery of HR operations across the charity, ensuring high standards of service, consistency, and compliance.
- Function as a trusted advisor to managers, providing pragmatic and compassionate HR guidance aligned with employment law and organisational values.
- Support the Head of People in embedding people policies, procedures, and initiatives across the organisation.
- People Management & Team Leadership
- Line manages and develops the People Consultant, HR Advisor and People Officer, providing clear direction, coaching, and support.
- Foster a positive work environment, supporting diversity and inclusion and team engagement.
- Oversee workload planning and prioritisation to ensure key performance indicators are achieved.
- Employee Relations & Case Management
- Lead on complex ER cases, including disciplinary, grievance, absence management, and performance issues.
- Ensure cases are handled fairly, consistently, and in line with charity policies, and UK employment law.
- Support and upskill managers to confidently handle people matters.
- Support fair, inclusive, and consistent recruitment practices across the charity.
- Ensure effective end‑to‑end employee lifecycle management, including probation, performance, and exits.
- Policy, Compliance & Governance
- Maintain and review HR policies and procedures, ensuring legal compliance and best practice.
- Support audits, reporting, and governance requirements as required.
- Ensure accurate HR records and data management in line with GDPR and internal standards.
- People Projects & Continuous Improvement
- Contribute to and lead people projects aligned with the People Strategy, such as process improvements, system enhancements, wellbeing initiatives, and inclusion work.
- Use feedback and data to identify opportunities to continuously improve People services and the employee experience.
- Proven experience in a generalist People/HR Manager role.
- Strong working knowledge of UK employment law and HR best practice.
- Experience in managing complex employee relations cases.
Management Officer in England employer: Ronald McDonald House UK
Contact Detail:
Ronald McDonald House UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Officer in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the organisation and its culture. We recommend practising common interview questions and thinking about how your experience aligns with their values. Show them you’re not just a fit on paper, but a fit for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Management Officer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Management Officer role. Highlight your HR leadership experience and any relevant projects you've led, as this will show us you're a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about people management and how your values align with ours. Be genuine and let your personality come through – we love to see the real you!
Showcase Your People Skills: In your application, don’t forget to mention specific examples of how you've fostered a positive work environment or handled complex employee relations cases. We want to see how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Ronald McDonald House UK
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Familiarise yourself with the charity's values and mission, as this will help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or handled complex employee relations cases. Be ready to discuss your approach to fostering a positive work environment and supporting diversity and inclusion.
✨Be a Problem Solver
Think about specific challenges you've faced in HR and how you resolved them. This role requires someone who can provide pragmatic advice, so be prepared to demonstrate your critical thinking and decision-making skills.
✨Ask Thoughtful Questions
At the end of the interview, have some insightful questions ready. Inquire about their current HR projects or how they measure success in their people initiatives. This shows your genuine interest in the role and the organisation.