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- Tasks: Support daily operations and be the first point of contact for families.
- Company: Join Ronald McDonald House, a charity helping families with children in hospital since 1989.
- Benefits: Enjoy a full-time role with a supportive team and meaningful work.
- Why this job: Make a real difference in families' lives during tough times while gaining valuable experience.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This is a fixed-term, 12-month maternity cover position.
The predicted salary is between 24000 - 36000 £ per year.
Ronald McDonald House Oxford is a 62-bedroom facility providing overnight accommodation and support for families with children receiving treatment at the John Radcliffe Hospital.
As a House Assistant, you will support the Manager in the daily operations of the House. This front-of-house role involves being the first point of contact for families, providing administrative support to the team, supervising activities and events, and ensuring compliance with Ronald McDonald House Charities UK policies.
Contract details: Fixed-term, 12 months, full-time, 35 hours per week.
About Ronald McDonald House Charities UK: Since 1989, the charity has supported families with children in hospital. Celebrating 35 years, we continue to provide accommodation and support during challenging times. Our services offer a free "home away from home" for families, alleviating financial worries, reducing travel stress, and maintaining family stability during medical treatment.
Applications should be sent to the RMHC Recruitment Team via the specified method. The closing date is midnight on Thursday 10 July 2025. Please include:
- A full CV
- A cover letter specific to this role
Applications will be reviewed immediately after the deadline, and shortlisted candidates will be contacted for interviews.
House Assistant – Oxford (Maternity Cover) employer: Ronald McDonald House Charities
Contact Detail:
Ronald McDonald House Charities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Assistant – Oxford (Maternity Cover)
✨Tip Number 1
Familiarise yourself with the mission and values of Ronald McDonald House Charities UK. Understanding their commitment to supporting families will help you convey your passion for the role during any interviews.
✨Tip Number 2
Highlight any previous experience in customer service or administrative roles. Being the first point of contact means you'll need to demonstrate strong interpersonal skills, so think about examples that showcase your ability to support and assist others.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that may arise in a front-of-house role. Consider potential challenges you might face while supporting families and think about how you would address them effectively.
✨Tip Number 4
Network with current or former employees of Ronald McDonald House Oxford if possible. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace House Assistant – Oxford (Maternity Cover)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the House Assistant position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Tailored Cover Letter: Write a cover letter specifically for this role. Mention your passion for supporting families, any relevant experience in hospitality or administrative roles, and how you can contribute to the mission of Ronald McDonald House Charities UK.
Highlight Relevant Experience: In your CV, emphasise any previous roles that involved customer service, administration, or working with families. Use specific examples to demonstrate your skills and how they relate to the House Assistant position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ronald McDonald House Charities
✨Understand the Role
Make sure you thoroughly read the job description and understand what a House Assistant does. Familiarise yourself with the daily operations of Ronald McDonald House and think about how your skills can contribute to supporting families during their challenging times.
✨Show Empathy and Compassion
As this role involves interacting with families in difficult situations, it's crucial to demonstrate empathy and compassion during your interview. Share any relevant experiences where you've provided support or assistance to others, highlighting your ability to connect with people.
✨Prepare Questions
Prepare thoughtful questions to ask the interviewer about the role and the organisation. This shows your genuine interest in the position and helps you understand more about the team dynamics and the impact of your work on families.
✨Highlight Teamwork Skills
Since you'll be working closely with the Manager and other team members, emphasise your teamwork skills. Provide examples of how you've successfully collaborated with others in previous roles, showcasing your ability to contribute positively to a team environment.
