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- Tasks: Lead HR operations and support a thriving workplace culture at Ronald McDonald House Charities UK.
- Company: Join a compassionate charity dedicated to supporting families in need.
- Benefits: Competitive salary, professional development, and a positive work environment.
- Other info: Opportunity to lead a small team and drive impactful people projects.
- Why this job: Make a real difference in people's lives while developing your HR skills.
- Qualifications: Experience in HR management and strong knowledge of UK employment law required.
The predicted salary is between 40000 - 50000 £ per year.
The People and Culture Manager will play a key role in delivering a high-quality, people-centred HR service across Ronald McDonald House Charities UK. Reporting to the Head of People, the role will lead and develop the operational HR function, ensuring best practice, compliance, and compassionate people support that reflects our values, culture and supports our mission.
The postholder will manage a small People team and work closely with leaders across the organisation to provide proactive advice, embed consistent people processes, and support a thriving workplace culture.
Key Responsibilities:- HR Leadership & Operational Delivery
- Lead the day‑to‑day delivery of HR operations across the charity, ensuring high standards of service, consistency, and compliance.
- Function as a trusted advisor to managers, providing pragmatic and compassionate HR guidance aligned with employment law and organisational values.
- Support the Head of People in embedding people policies, procedures, and initiatives across the organisation.
- People Management & Team Leadership
- Line manages and develops the People Consultant, HR Advisor and People Officer, providing clear direction, coaching, and support.
- Foster a positive work environment, supporting diversity and inclusion and team engagement.
- Oversee workload planning and prioritisation to ensure key performance indicators are achieved.
- Employee Relations & Case Management
- Lead on complex ER cases, including disciplinary, grievance, absence management, and performance issues.
- Ensure cases are handled fairly, consistently, and in line with charity policies, and UK employment law.
- Support and upskill managers to confidently handle people matters.
- Employee Lifecycle
- Oversee employee lifecycle processes, ensuring consistency and a positive experience.
- Support fair, inclusive, and consistent recruitment practices across the charity.
- Ensure effective end‑to‑end employee lifecycle management, including probation, performance, and exits.
- Policy, Compliance & Governance
- Maintain and review HR policies and procedures, ensuring legal compliance and best practice.
- Support audits, reporting, and governance requirements as required.
- Ensure accurate HR records and data management in line with GDPR and internal standards.
- People Projects & Continuous Improvement
- Contribute to and lead people projects aligned with the People Strategy, such as process improvements, system enhancements, wellbeing initiatives, and inclusion work.
- Use feedback and data to identify opportunities to continuously improve People services and the employee experience.
- Proven experience in a generalist People/HR Manager role.
- Strong working knowledge of UK employment law and HR best practice.
- Ability to guide, motivate and empower teams.
- Experience in managing complex employee relations cases.
- Experience working in the charity or not-for-profit sector (Desirable).
- Excellent interpersonal and communication skills, with the ability to build trusted relationships across all levels.
- Highly organised with strong diligence and the ability to manage competing priorities.
- A values‑led approach aligned with the mission and ethos of Ronald McDonald House Charities UK.
- Minimum CIPD Level 5 qualification.
People & Culture Manager in England employer: Ronald McDonald House Charities UK
Contact Detail:
Ronald McDonald House Charities UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work in HR. Attend events or webinars where you can connect with potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and culture. Be ready to discuss how your experience aligns with their mission and how you can contribute to a thriving workplace.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific situations where you've successfully managed employee relations or led HR initiatives that reflect best practices.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in joining our team at Ronald McDonald House Charities UK.
We think you need these skills to ace People & Culture Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the People & Culture Manager role. Highlight your HR leadership experience and any relevant projects you've led, especially those that showcase your ability to foster a positive workplace culture.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working in the charity sector and how your values align with ours. Be sure to mention specific examples of how you've supported teams and managed employee relations.
Showcase Your People Skills: In both your CV and cover letter, emphasise your interpersonal skills and your ability to build trusted relationships. We want to see how you’ve guided and motivated teams in the past, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Ronald McDonald House Charities UK
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Familiarise yourself with the specific values and mission of Ronald McDonald House Charities UK, as this will help you align your answers with their culture during the interview.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your experience in managing teams and leading HR operations. Think about times when you've successfully guided a team through challenges or implemented new processes that improved workplace culture.
✨Be Ready for Employee Relations Scenarios
Expect questions around complex employee relations cases. Have a few examples ready where you handled disciplinary actions or grievances effectively, showcasing your ability to manage sensitive situations with compassion and compliance.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking insightful questions about their current HR initiatives or how they foster diversity and inclusion. This shows your genuine interest in the role and helps you gauge if the organisation aligns with your values.