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- Tasks: Lead a team to create a supportive home environment and manage daily operations.
- Company: Join Ronald McDonald House Charities UK, dedicated to supporting families in need.
- Benefits: Enjoy a dynamic work culture, flexible hours, and opportunities for personal growth.
- Why this job: Make a real impact by helping families while developing your leadership skills.
- Qualifications: Experience in management and a passion for community support are essential.
- Other info: Be part of a diverse team that values inclusion and celebrates differences.
The predicted salary is between 30000 - 42000 £ per year.
To work alongside the House Manager and team to create a strong, dynamic and inclusive working environment. To be an ambassador of and follow-up on all Ronald McDonald House Charities UK policies. Assist with producing and managing House budgets. Take responsibility for the House operations in the House Manager’s absence. Support the House Manager in establishing and developing community and fundraising partnerships.
Key Responsibilities
- Coaching and leading a team of people and supporting roles to balance the challenge of communal living and creating a supportive home-from-home environment.
- Working with the team to allocate rooms and standardise family introductions to the House.
- Coordinating administration and operational duties within the team.
- Establishing and developing valuable donor relationships, ensuring all fundraising opportunities are explored and passed on appropriately.
- Working to an agreed budget and understanding the importance of maintaining tight controls within the House.
- Ensuring personnel files are accurate and complying with Charity and legal regulations.
- Understanding and following policies and procedures for the House’s key control system.
- Overseeing full and proper use of database systems.
- Managing the House team schedule.
- Managing House volunteers.
- Being involved in House events and activities.
- Building relationships with internal and external stakeholders.
- Being fully flexible to provide on call duties on a regular basis to be shared with the House Manager.
Knowledge and Experience
- Experience of line management.
- Experience of working/managing in a communal living environment (desired not essential).
- Basic understanding of employee relations i.e. disciplinary investigation and performance systems.
Skills and Abilities
- Ability to manage a team to achieve high standards of House operations and build and maintain relationships.
- Excellent verbal and written communication skills and confident in communicating with a wide range of audiences.
- Good IT skills.
- Be able to show empathy while maintaining professional boundaries.
- Demonstrates an understanding of and maintains the principles of confidentiality.
- Ambitious, self-motivated and enthusiastic.
- Understands or willing to learn medical terminology most frequently used by resident families.
Our Diversity Statement
We aim to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences should be celebrated as this enables us to be a better team - one that makes better decisions, drives innovation, and delivers better results.
Contact Detail:
Ronald McDonald House Charities UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with Ronald McDonald House Charities UK and their mission. Understanding their values and how they operate will help you align your approach during interviews and discussions, showcasing your commitment to their cause.
✨Tip Number 2
Network with current or former employees of the charity. They can provide valuable insights into the organisational culture and expectations, which can help you tailor your approach and demonstrate your understanding of the role.
✨Tip Number 3
Prepare examples from your past experiences that highlight your leadership skills and ability to manage a team in a communal living environment. Be ready to discuss how you've successfully navigated challenges in similar settings.
✨Tip Number 4
Showcase your understanding of budget management and fundraising strategies. Be prepared to discuss how you would approach these responsibilities and any relevant experiences that demonstrate your capability in these areas.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in line management and communal living environments. Use specific examples that demonstrate your ability to manage a team and maintain high operational standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the mission of Ronald McDonald House Charities UK. Discuss how your skills align with their values and how you can contribute to creating an inclusive working environment.
Highlight Relevant Skills: Emphasise your excellent verbal and written communication skills, as well as your IT proficiency. Mention any experience you have with budgeting and managing donor relationships, as these are key responsibilities of the role.
Showcase Your Understanding of Policies: Demonstrate your knowledge of charity regulations and policies in your application. This shows that you are not only aware of the operational aspects but also committed to maintaining compliance and confidentiality.
How to prepare for a job interview at Ronald McDonald House Charities UK
✨Show Your Leadership Skills
As a Deputy Manager, you'll be expected to lead and coach a team. Be prepared to share examples of how you've successfully managed teams in the past, focusing on your ability to create a supportive environment.
✨Understand the Organisation's Values
Familiarise yourself with Ronald McDonald House Charities UK and their mission. During the interview, demonstrate your alignment with their values and how you can contribute to their goals, especially in creating an inclusive environment.
✨Discuss Budget Management Experience
Since managing budgets is a key responsibility, be ready to discuss your experience with financial management. Highlight any specific examples where you maintained tight controls and achieved budgetary goals.
✨Emphasise Communication Skills
Excellent communication is crucial for this role. Prepare to showcase your verbal and written communication skills, perhaps by discussing how you've effectively communicated with diverse audiences in previous roles.
