At a Glance
- Tasks: Support daily data operations and manage online donations for Ronald McDonald House Charities UK.
- Company: Join a charity dedicated to keeping families close to their children in hospital.
- Benefits: Gain experience in a meaningful role while contributing to a great cause.
- Why this job: Be part of a team that values diversity and makes a real impact on families' lives.
- Qualifications: No specific qualifications required; just a passion for data and helping others.
- Other info: Opportunity to learn about fundraising databases and work with a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
Job Purpose
To play a key role in supporting the daily data operations of Ronald McDonald House Charities UK. This includes accurately importing online donations into our fundraising database, ensuring donations and fundraising pages are coded appropriately, and collaborating with House fundraisers to ensure that supporters receive timely and meaningful stewardship and acknowledgement.
Additionally, to assist the Reporting and Insight Manager in generating reports and queries, while contributing to the effective maintenance and optimisation of our fundraising database, Dynamics 365 CE, to support our mission of keeping families close to their children in hospital.
Key Responsibilities
Online giving & general donations
- Uploading income received from online giving sites into the Charity database
- Manual checking of inconsistencies and rejected data
- Ensuring all donations received via other means are recorded on the database
- Ensuring income received is allocated appropriately internally
- Tracking and reporting on income received weekly
- Assisting in the compilation of monthly, quarterly and annual income reports
- Liaising with the Charity fundraisers to ensure donors receive prompt and appropriate acknowledgements and expressions of gratitude
Database support
- Keeping the fundraising database up-to-date using accurate data entry in line with existing processes, as well as helping with data cleaning
- Assisting with all fundraising teams in the creation and running of queries on the database
- Logging new and amending existing donor details in the database where relevant
- Logging all queries and communication with donors
Support Organisational Processes and Training Implementation
- Ensuring that all donation processes and database functionality relating to Gift Aid declarations are in place and meet the standards laid out by the HMRC and best-practice
- Ensuring the full documentation for all Supporter Care processes and making sure these processes are understood within the team/department, including providing training and guidance, as needed, in order to provide business continuity
Ensuring income reconciliation with finance reports
- Liaising with Finance department staff, as required, to ensure timely monthly reconciliation of fundraising income lines to bank statements, ensuring income is processed and accounted accurately
General admin
- Assisting the fundraising team with mail outs and other necessary administration tasks
- Ensuring fundraising paperwork is filed appropriately
- Answering phone calls into the fundraising office
Our Values
- We celebrate the diversity of our people and our programmes
- We focus on the critical needs of children and their families
- We value our heritage
- We operate with accountability and transparency
Our Diversity Statement
We aim to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences should be celebrated as this enables us to be a better team – one that makes better decisions, drives innovation, and delivers better results.
Data Assistant employer: Ronald McDonald House Charities UK
Contact Detail:
Ronald McDonald House Charities UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Assistant
✨Tip Number 1
Familiarize yourself with Dynamics 365 CE, as this is the database you'll be working with. Understanding its functionalities will not only help you during the interview but also show your proactive approach to learning.
✨Tip Number 2
Highlight any experience you have with data entry and management, especially in a fundraising or charity context. Be ready to discuss specific examples of how you've ensured data accuracy and integrity in previous roles.
✨Tip Number 3
Demonstrate your understanding of Gift Aid processes and how they relate to fundraising. This knowledge will be crucial for the role and shows that you are aligned with the charity's mission.
✨Tip Number 4
Prepare to discuss your teamwork skills, particularly how you've collaborated with others to achieve common goals. The role involves liaising with fundraisers, so showcasing your communication abilities will be beneficial.
We think you need these skills to ace Data Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Data Assistant position. Understand the key responsibilities and how your skills align with the requirements, especially in data management and reporting.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with fundraising databases, particularly Dynamics 365 CE. Mention specific tasks you've handled that relate to data entry, reporting, and donor communication.
Showcase Your Values: Reflect on the values of Ronald McDonald House Charities UK and incorporate them into your application. Demonstrate your commitment to diversity, accountability, and supporting families in need through your personal experiences or motivations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Ronald McDonald House Charities UK
✨Understand the Mission
Make sure you are familiar with the mission of Ronald McDonald House Charities UK. Be prepared to discuss how your skills and experiences align with their goal of supporting families with children in hospital.
✨Show Your Data Skills
Highlight your experience with data entry and database management, especially with Dynamics 365 CE or similar systems. Be ready to provide examples of how you've ensured data accuracy and integrity in previous roles.
✨Emphasize Team Collaboration
Since the role involves liaising with fundraisers and finance staff, demonstrate your ability to work collaboratively. Share examples of how you've successfully communicated and worked with different teams to achieve common goals.
✨Prepare for Practical Scenarios
Expect questions that may involve practical scenarios related to data inconsistencies or donor acknowledgments. Think through how you would handle these situations and be ready to articulate your thought process.