Ronald James Group is seeking an experienced Technical Support Lead to own the client support and onboarding function within a growing technology-led organisation. This hands-on leadership role combines team management with direct involvement in onboarding, technical support, issue resolution and ongoing service improvement.
You will lead a small team while staying close to day-to-day operations and clients, helping to build a scalable, efficient and consistently high-quality support function.
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Tech Support Lead: Onboarding & Client Success (Hybrid) employer: Ronald James Group
At Ronald James, we pride ourselves on being an excellent employer by fostering a dynamic and supportive work culture that encourages personal and professional growth. Our team members benefit from comprehensive training, mentorship opportunities, and the chance to work with leading tech companies in the UK, making every day both meaningful and rewarding. Join us in a vibrant location where innovation thrives, and your contributions truly matter.
