Are you an agency leader who knows how to grow a team, strengthen client relationships and deliver commercial results?
We’re recruiting an Organic Search Director for an established digital marketing agency. This is an opportunity to take ownership of an organic search offering, shaping its performance, developing its people and driving growth.
The focus is on leadership, commercial performance and service development, supported by experienced specialists across SEO, content and digital PR.
Please note this is a hybrid role and you must be based in Newcastle.
The role
You’ll lead the organic search team, bringing together the people, processes and commercial planning needed to deliver high-quality work for clients. You’ll also help shape how the agency responds to the changing search landscape, including AI search and generative engine optimisation (GEO).
Your responsibilities will include:
- Commercial ownership: Manage revenue, profitability, forecasting, pricing and team utilisation.
- Team leadership: Support and develop senior managers and specialists, setting clear objectives and managing performance.
- Career development: Build training plans and progression opportunities that strengthen the team’s capabilities.
- Resource planning: Align capacity and skills with client requirements, planning recruitment and freelance support where needed.
- Delivery quality: Establish consistent processes and quality standards across the service.
- Client relationships: Provide senior support on key accounts, building trust and supporting retention.
- Business growth: Partner with sales and account teams on pitches, proposals and opportunities to grow existing accounts.
What we’re looking for:
- Experience leading a service line, department or business function within an agency.
- A track record of managing commercial targets, ideally with P&L responsibility.
- Experience leading managers and specialist teams, developing people and improving performance.
- Strong commercial judgement across forecasting, resourcing, pricing and profitability.
- The ability to introduce practical processes and embed them across a team.
- A sound understanding of SEO and digital marketing, including how AI is changing organic search.
- Confident communication and the ability to build credibility with senior clients and stakeholders.
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Head of Digital in Newcastle upon Tyne employer: Ronald James Group
At Ronald James, we pride ourselves on being an excellent employer by fostering a dynamic and supportive work culture that encourages personal and professional growth. Our team members benefit from comprehensive training, mentorship opportunities, and the chance to work with leading tech companies in the UK, making every day both meaningful and rewarding. Join us in a vibrant location where innovation thrives, and your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital in Newcastle upon Tyne
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Ronald James Group are looking for when hiring for a Head of Digital.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Ronald James Group for the Head of Digital, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Ronald James Group as a Head of Digital, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Ronald James Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Digital.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Ronald James Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Ronald James Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Ronald James Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Ronald James Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Ronald James Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Ronald James Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
