At a Glance
- Tasks: Manage customer enquiries and turn them into orders while building strong relationships.
- Company: Respected manufacturer in the UK's building materials industry.
- Benefits: Competitive salary, bonus opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for career advancement.
- Why this job: Join a growing team and make a real impact in the construction sector.
- Qualifications: Experience in sales or customer service, ideally in construction or building materials.
The predicted salary is between 28000 - 30000 £ per year.
Are you a confident, customer-focused sales professional who thrives on building relationships and turning enquiries into orders? This is a great opportunity to join a well-established, respected manufacturer at the heart of the UK's building materials industry.
The Company
Our client is a long-standing manufacturer of premium clay roof tiles and facing bricks, supplying merchants, contractors, and specifiers across the UK for many years. Known for the quality and craftsmanship of their products, they support projects ranging from new-build developments to heritage restorations. Due to continued growth, they are now looking to strengthen their internal sales team with an experienced Internal Sales Executive.
The Role
Based at their Birmingham site, you'll be the first point of contact for customers calling or emailing in, managing the full sales process from enquiry through to order fulfilment. You'll work closely with the external sales team, production, and logistics to ensure a smooth, positive experience for every customer, while looking for opportunities to grow accounts through upselling and cross-selling.
What you'll be doing
- Handling inbound sales enquiries via phone and email in a professional and timely manner
- Processing customer orders accurately, from quotation through to delivery
- Building and maintaining strong relationships with merchants, contractors, and specifiers
- Providing product advice and technical information to customers
- Liaising with the external sales team, production, and logistics to ensure smooth order fulfilment
- Following up on quotes and identifying opportunities to upsell or cross-sell
- Maintaining accurate customer records on the CRM/order system
- Resolving customer queries and complaints efficiently
What we're looking for
- Previous experience in an internal sales or customer service role, ideally within construction, building materials, or a related industry
- Excellent telephone manner and communication skills
- Strong administrative and organisational abilities
- Confident using CRM systems and Microsoft Office
- A team player with a positive, can-do attitude
- Ability to work under pressure and manage multiple priorities
How to apply
To apply for this opportunity, or to find out more, please contact Matt Docherty at Rommbic.
Internal Sales Executive in Birmingham employer: Rommbic
Join a dynamic and forward-thinking construction sector business that values creativity and innovation in its marketing efforts. With a supportive work culture that encourages professional development, employees have access to ongoing training and growth opportunities, making it an ideal place for those looking to make a meaningful impact. Located in a vibrant area, the company offers a competitive salary and a collaborative environment where your ideas can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Birmingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Executive at Rommbic, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Rommbic. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Executive in Birmingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Rommbic:When writing your cover letter, make sure to tailor your message specifically for Rommbic. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Rommbic
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Rommbic that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Rommbic that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Rommbic’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
