Betting Shop Customer Experience Lead

Betting Shop Customer Experience Lead

Full-Time 13 - 13 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Lead the team to deliver exceptional customer service and maintain shop standards.
  • Company: Join Entain, a leading name in the betting industry with Ladbrokes & Coral.
  • Benefits: Earn £13.00 per hour with opportunities for career growth.
  • Other info: Dynamic retail environment with a focus on teamwork and customer satisfaction.
  • Why this job: Be the face of customer experience and build lasting relationships with customers.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 13 - 13 £ per hour.

Entain operates Ladbrokes & Coral betting shops and is seeking a Retail Customer Service Manager to deliver top customer service and drive standards daily.

You will report to the Shop Manager and be part of the Shop team serving customers and building relationships to encourage repeat business.

Salary is £13.00 per hour.

Responsibilities include taking bets, processing transactions, demonstrating products and betting terminals, resolving customer concerns, and maintaining shop standards.

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Betting Shop Customer Experience Lead employer: Romfordgreyhoundstadium

Romfordgreyhoundstadium is an exceptional employer that prioritises employee satisfaction and growth, offering a dynamic work environment in Lincoln where every day brings new challenges. With a strong focus on customer service excellence, we provide comprehensive training and development opportunities, alongside competitive salaries and benefits that enhance your work-life balance. Join us to be part of a supportive team that values your contributions and fosters a culture of collaboration and success.

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Contact Details:

Romfordgreyhoundstadium Recruitment Team

We think you need these skills to ace Betting Shop Customer Experience Lead

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Flexibility
Customer Service Skills