At a Glance
- Tasks: Lead customer service in our high-street betting shops and ensure top-notch experiences.
- Company: Join Entain, a leader in the betting industry with a focus on customer satisfaction.
- Benefits: Flexible shifts, competitive pay, and a vibrant team environment.
- Other info: Enjoy a dynamic role with opportunities for growth in a fun atmosphere.
- Why this job: Be the face of our shops and build lasting relationships with customers.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Entain's Shop team in our high-street betting shops is seeking a Retail Customer Service Manager to drive standards and deliver top customer service while building relationships to encourage repeat custom. You will report to the Shop Manager and support serving customers and maintaining shop standards.
The role involves:
- Taking bets
- Handling cash
- Demonstrating betting terminals
- Working shifts Mon-Sun 8am-10pm, with a typical weekly rota of 17 hours
Commitment to a healthy work-life balance is essential.
Retail Betting Customer Experience Lead in Barnsley employer: Romfordgreyhoundstadium
Romfordgreyhoundstadium is an exceptional employer that prioritises employee satisfaction and growth, offering a dynamic work environment in Lincoln where every day brings new challenges. With a strong focus on customer service excellence, we provide comprehensive training and development opportunities, alongside competitive salaries and benefits that enhance your work-life balance. Join us to be part of a supportive team that values your contributions and fosters a culture of collaboration and success.
