Entain, a leading global sports betting and gaming company, is seeking a CPCC Analyst within the Customer Services Operations team to safeguard customers from gambling-related harm and financial crime risks. You will engage customers via calls, chats, and other channels to address Safer Gambling, affordability, and AML concerns, handling sensitive information with empathy and professionalism.
You will proactively contact potentially at-risk customers, manage sensitive interactions (including
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Safer Gambling & AML Analyst employer: Romford Greyhound Stadium
Entain is an exceptional employer, offering a dynamic work environment where you can thrive in the fast-paced world of retail betting. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, you'll have ample opportunities to grow your career while enjoying competitive benefits and a supportive atmosphere in our Ladbrokes & Coral shops across the UK.