Evening & Weekend Retail Customer Care Specialist in Nottingham

Evening & Weekend Retail Customer Care Specialist in Nottingham

Nottingham Part-Time 13 - 13 £ / hour (est.) No working from home possible
Romford Greyhound Stadium

At a Glance

  • Tasks: Deliver top-notch customer service and promote exciting betting products.
  • Company: Join Entain, a leading name in retail customer service.
  • Benefits: Earn £13.00 per hour, plus pension schemes and retailer discounts.
  • Other info: Flexible part-time hours with a vibrant team atmosphere.
  • Why this job: Perfect for evening and weekend warriors looking to make an impact.
  • Qualifications: Great communication skills and a passion for customer service.

The predicted salary is between 13 - 13 £ per hour.

Entain is recruiting for a Retail Customer Service role in the UK.

The position covers evenings and weekends with a part-time schedule, paying £13.00 per hour.

You will join a busy shop team and help deliver top customer service while promoting betting products.

This role requires availability in the late afternoons/evenings and weekends, with a typical weekly rota of around 16 hours.

Benefits include pension schemes and retailer discounts.

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Evening & Weekend Retail Customer Care Specialist in Nottingham employer: Romford Greyhound Stadium

Entain is an exceptional employer, offering a dynamic work environment where you can thrive in the fast-paced world of retail betting. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, you'll have ample opportunities to grow your career while enjoying competitive benefits and a supportive atmosphere in our Ladbrokes & Coral shops across the UK.

Romford Greyhound Stadium

Contact Details:

Romford Greyhound Stadium Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Evening & Weekend Retail Customer Care Specialist in Nottingham

Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!

Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Romford Greyhound Stadium and show off your personality in person.

Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Romford Greyhound Stadium and let us see your personality shine through!

We think you need these skills to ace Evening & Weekend Retail Customer Care Specialist in Nottingham

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Customer Service

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Romford Greyhound Stadium.

Get Familiar with Our Brand:Before applying, take some time to learn about Romford Greyhound Stadium and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at Romford Greyhound Stadium

Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Romford Greyhound Stadium.

Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Romford Greyhound Stadium will surely appreciate.