At a Glance
- Tasks: Deliver top-notch customer service and manage daily operations in a vibrant betting shop.
- Company: Join Entain, the powerhouse behind Ladbrokes & Coral, known for its dynamic work culture.
- Benefits: Enjoy flexible hours, competitive pay, and comprehensive training to kickstart your career.
- Other info: Flexible working hours with opportunities for growth in a fast-paced environment.
- Why this job: Be the face of customer service and create memorable experiences for our customers.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 22050 - 26950 £ per year.
Entain operates Ladbrokes & Coral betting shops and is seeking a Retail Customer Service Manager to deliver top customer service and drive standards daily.
You’ll be part of the shop team serving customers and building rapport to encourage repeat custom.
The role includes taking bets, cash handling, demonstrating betting terminals, and resolving customer concerns with empathy.
Working patterns cover 8am–10pm, Monday to Sunday, with a 24-hour weekly rota and training completed beforehand.
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Betting Shop Customer Service Manager employer: Romford Greyhound Stadium
Entain is an exceptional employer, offering a dynamic work environment where you can thrive in the fast-paced world of retail betting. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, you'll have ample opportunities to grow your career while enjoying competitive benefits and a supportive atmosphere in our Ladbrokes & Coral shops across the UK.
