At a Glance
- Tasks: Manage facilities across multiple sites, ensuring smooth operations and compliance.
- Company: Join a dynamic property team focused on creating high-quality workplaces.
- Benefits: Competitive salary, car allowance, health plan, and generous holiday entitlement.
- Other info: Opportunity for career growth in a supportive and engaging environment.
- Why this job: Be the go-to person for enhancing occupier experiences and driving operational excellence.
- Qualifications: Full UK driving licence and strong organisational skills required.
The predicted salary is between 28000 - 40000 £ per year.
Department: Property Team
Location: Bishops Stortford main site but multi-site travel required
Contract: Full-time 7.5hr day plus 1hr unpaid lunch break
Salary: £28,000 – £40,000 per annum depending on experience, reviewed annually
Requirement: Full UK driving licence & road legal / roadworthy vehicle
This job description is intended as a guide to the principal duties and accountabilities of the role. Responsibilities will evolve over time and should not be read as a permanent, exhaustive statement of the post.
Job Purpose
To deliver effective facilities management across an office portfolio, overseeing day-to-day operations, statutory compliance, and planned maintenance. The role requires strong contractor management, rigorous monitoring of service standards, and a commitment to maintaining safe, efficient, and high-quality workplaces that support occupier satisfaction and operational performance.
Duties and Responsibilities
- Compliance & Health and Safety
- Maintain 100% compliance across all assets - inspections, certificates, remedial works, and logs.
- Support asbestos management, water hygiene, and other statutory programmes; training provided where required.
- Operations, PPM & Reactive Maintenance
- Maintain and optimise PPM schedules covering MEP/HVAC, life-safety, lifts, fabric, and grounds.
- Monitor BMS, trend alarms, and energy consumption to reduce unplanned downtime.
- Manage reactive maintenance through the helpdesk system, including call-outs and out-of-hours response, ensuring SLA compliance.
- Lead the asset-tagging programme across the portfolio, ensuring all furniture, IT, plant, and equipment are correctly logged to maintain a complete asset database.
- Supplier & Contract Management
- Tender, appoint, and manage hard and soft services (M&E, cleaning, security, waste, lifts, landscaping, pest control) and refurbishment/fit-out projects.
- Set and enforce SLAs/KPIs; conduct monthly performance reviews, site walks, and property audits.
- Review RAMS and verify contractor insurances and competence.
- Maintain accurate system records for all planned and reactive works; produce monthly reports tracking PPM completion, SLA performance, asset condition, and outstanding actions.
- Occupier Experience
- Serve as a principal point of contact for occupiers across the portfolio.
- Co-ordinate office moves, fit-outs, and dilapidations.
- Uphold front-of-house and wider service standards across serviced and managed workspace settings.
- Budgeting & Financial Reporting
- Prepare and manage service charge budgets, tracking variances and accruals.
- Approve invoices within delegated authority, ensuring accurate coding and cost recovery.
- Contribute to monthly board and asset reports covering compliance dashboards, PPM completion, risk, and savings.
- Sustainability & ESG
- Implement energy, water, and waste reduction plans in line with organisational ESG frameworks.
- Support EPC/MEES improvement projects and social value initiatives.
- Projects & Capital Works
- Scope minor works and develop business cases; manage contractors, H&S compliance, quality control, and handover.
- Support lifecycle planning and capital replacement programmes.
- Assist with project planning, co-ordination, and progress tracking to deliver works on time and within budget.
- Carry out surveying and condition assessments to inform project scopes, asset lifecycle forecasts, and refurbishment planning.
- People & Safety Culture
- Lead toolbox talks and safety briefings; champion a proactive safety culture.
- Maintain high service standards and contribute to the team’s KPI performance.
Skills & Behaviours
- Calm, accountable operator with strong client and customer service skills.
- Commercially astute — able to discuss each asset with confidence, including service charge mechanics.
- Data-driven; comfortable working with dashboards, BMS trends, and root-cause analysis.
- Organised and disciplined, with the ability to prioritise and communicate clearly in writing.
Salary & Benefits
- Salary: £28,000 – £40,000 per annum depending on experience, reviewed annually
- Car allowance: £4,200 per annum (£350 per month), paid via payroll
- Mobile phone: Company mobile provided
- Holiday: 25 days per annum plus bank holidays; business closure between Christmas and New Year at no cost to annual entitlement
- Pension: Auto-enrolment in accordance with statutory requirements
- Health Cash Plan: Membership provided
- Death in Service: 2 × annual salary
Facilities Manager in Luton employer: Romans Recruitment Group Ltd
As a Facilities Manager at our Bishops Stortford site, you will join a dynamic and supportive team dedicated to maintaining high-quality workplaces. We offer competitive salaries, generous holiday allowances, and a commitment to employee development through training and growth opportunities. Our culture prioritises safety, compliance, and sustainability, making us an excellent employer for those seeking meaningful and rewarding work in facilities management.
Contact Details:
Romans Recruitment Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and achievements in facilities management. This can really set you apart during interviews and give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to compliance, contractor management, and health and safety. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out on your chance to shine!
We think you need these skills to ace Facilities Manager in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight relevant experience and skills that match the job description, like compliance management and contractor oversight. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how your background aligns with our needs. Keep it engaging and personal – we love getting to know our applicants!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service standards or managed successful projects in the past. This helps us see the impact you could have at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Romans Recruitment Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Facilities Manager. Brush up on compliance, health and safety regulations, and maintenance management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in contractor management, service standards, and budget handling. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s facilities management practices, their approach to sustainability, or how they measure occupier satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Be Professional Yet Approachable
As a Facilities Manager, you'll need to interact with various stakeholders. During the interview, strike a balance between professionalism and approachability. Smile, maintain eye contact, and engage with your interviewers to demonstrate your strong client and customer service skills.
